Experienced Business Analyst with over 10 years of experience in financial roles within large and fast-paced corporations. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Business Analyst
Wipro Gallagher Solutions
05.2014 - Current
Performed Data Mapping by analyzing the raw data provided and performing proper and accurate data mapping between the data set and the JPMC production data.
Worked with Subject Matter Experts and project team to gather all Data Mapping requirements.
Developed project reports; provided project status updates to include risk and issues
Communicated status to key stakeholders during project meetings
Coordinated team and client notifications of key dependencies and tracking schedule/completion of project dependencies
Collaborated with onsite and offshore development teams throughout implementation; ensured functional specifications and business requirements met
Participated sprint planning and backlog grooming.
Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Collaborated with stakeholders to define project objectives and criteria.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Business Analyst
Amerisave Mortgage Corporation
06.2010 - 02.2014
Developed Business Analyst planning strategies and analyzed business processes to develop strategic solutions
Built user stories, constructed use cases, and created training materials to document and disseminate critical program data points
Led weekly meetings to analyze project progress and report status
Collaborated cross-functionally with technical managers and Subject Matter Experts (SMEs) to produce Gap Analysis and Technical Feasibility Study
Facilitated Joint Application Design session with stakeholders, end users, and SMEs; determined critical business processes and identify key functional requirements
Validated business processes with a committee of Subject Matter Experts; ensured rules/guidelines met.
Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Collaborated with stakeholders to define project objectives and criteria.
Conducted interviews with key business users to collect information on business processes and user requirements.
Business Analyst
Taylor, Bean & Whitaker
05.2005 - 08.2009
Collaborated with cross-functional teams and SMEs to collect/gather, analyze, and develop business requirements
Developed scope and vision documents to define project objectives and goals
Built partnerships with stakeholders to determine business needs, objectives, and project goals
Improved business processes by developing workflows and process diagrams to streamline operations
Led strategic project management initiatives; primary point of contact/liaison between stakeholders, technical teams, and end users
Guided milestone attainment throughout project lifecycle
Hosted User Workshops to provide systems training for end-users; enabled seamless transition of project integrations and system implementations.