Summary
Overview
Work History
Education
Skills
Timeline
Generic

Irene Nowick

Seekonk,MA

Summary

Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

41
41
years of professional experience

Work History

Cashier and Trainer

Market Basket
11.2014 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.
  • Monitored participant workflow and behaviors throughout training process.
  • Implemented diverse instructional methods, optimizing trainee engagement.

Elderly Caregiver

Self-employeed
05.2003 - 12.2011
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patient.
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Observed health status of client to report changes and unusual occurrences to appropriate medical personnel.
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individual to events and activities, medical appointments, and shopping trips.
  • Supported daily hygiene needs of patient by assisting with bathing, dressing, dental care and personal grooming.
  • Cooked meals and assisted patient with eating tasks to support healthy nutrition.
  • Provided compassionate and patient-focused care to cultivate well-being.

Administrative Assistant and Secretary

Donnegan Systems
05.1988 - 05.1998
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Created and maintained databases to track and record customer data.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Billing Specialist

Fram
05.1983 - 05.1988
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Monitored customer accounts to identify and rectify billing issues.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Worked with multiple departments to check proper billing information.
  • Processed and verified invoices to secure accuracy of billing information.
  • Developed and maintained billing procedures to make timely payments.
  • Responded to customer concerns and questions on daily basis.
  • Audited and corrected billing and posting documents for accuracy.
  • Collaborated with customers to resolve disputes.

Education

No Degree - Accounting

Bryant University
Smithfield, RI

No Degree - General Studies

Rhode Island College
Providence, RI

Skills

  • Customer Service and Assistance
  • Payment Collection and Processing
  • Product Restocking
  • Cash Handling and Management
  • Written and Verbal Communication
  • Time Management Skills
  • Drawer Balancing
  • Proficient in POS systems
  • Records Maintenance
  • Reports and Documents
  • Staff Mentoring
  • New Hire Training

Timeline

Cashier and Trainer

Market Basket
11.2014 - Current

Elderly Caregiver

Self-employeed
05.2003 - 12.2011

Administrative Assistant and Secretary

Donnegan Systems
05.1988 - 05.1998

Billing Specialist

Fram
05.1983 - 05.1988

No Degree - Accounting

Bryant University

No Degree - General Studies

Rhode Island College

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Irene Nowick