Summary
Overview
Work History
Education
Skills
Software
Timeline
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IRENE CHICKARA

OFFICE MANAGER/MEDICAL BILLER
Freehold,NJ

Summary

Knowledgeable medical office professional talented at correcting and resubmitting claims, preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment. Competent medical billing professional manages busy medical office and delivers excellent customer service to patients. Organized Medical Biller skilled at accurately auditing patient charts and billing corresponding parties. Reliable and competent Medical Billing professional with exceptional data entry and customer service skills. Driven Medical Biller motivated to perform beyond expectations. Dedicated administrative professional skilled in handling multiple projects with high-pressure deadlines. Proficient with accounting systems and related computer software programs.

Overview

21
21
years of professional experience
9
9
years of post-secondary education
2
2
Languages

Work History

Office Manager/Medical Billing Specialist

REHABILITY LLC
FREEHOLD, NJ
03.2008 - Current
  • Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
  • Researched CPT and ICD-9 and ICD-10 coding discrepancies for compliance and reimbursement accuracy.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Reviewed patient records, identified medical codes and created invoices for billing purposes.
  • Precisely evaluated and verified benefits and eligibility.
  • Pre-certified medical and radiology procedures, surgeries and echocardiograms.
  • Maintained and updated collections tracking spreadsheet to help organize payment information.
  • Responded to requests for information from various individuals by providing medical documents.
  • Determined prior authorizations for medication and outpatient procedures.
  • Located errors and promptly refiled rejected claims.
  • Communicated effectively and extensively with other departments to resolve claims issues.
  • Identified and resolved patient billing and payment issues.
  • Posted and adjusted payments from insurance companies.
  • Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts.
  • Prepared billing correspondence and maintained database to organize billing information.
  • Prepared accounts with past due balances and transferred those cases to collection agency.
  • Adhered to established standards to safeguard patients' health information.
  • Filed and updated patient information and medical records.
  • Collected payments and applied to patient accounts.
  • Posted payments and collections on regular basis.
  • Precisely completed appropriate claims paperwork, documentation and system entry.

Physical Therapist Aide/Office Assistant

NORTH EAST SPINE AND SPORTS MEDICINE
JACKSON, NJ
09.2005 - 03.2008
  • Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments and arranging files.
  • Offered expert mobility assistance with physical support, wheelchairs and other strategies.
  • Smoothly assisted, positioned and secured patients at therapy devices to support safe treatment protocols.
  • Communicated with physicians to provide updates on patient care.
  • Assisted [Number] Physical Therapists to initiate different patient care plans in outpatient setting.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.
  • Cleaned and organized work area and disinfected equipment after treatment.
  • Recorded treatment given and equipment used.
  • Observed patients during treatment to compile and evaluate data on patients' responses and progress and reported to physical therapist.

HOSTESS/CASHIER

EMPIRE DINER
FREEHOLD, NJ
03.2004 - 03.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Processed customer refunds and exchanges according to established guidelines.
  • Collected and authorized payments of guests.

Education

High School Diploma -

Jackson Memorial High School
Jackson, NJ
09.2003 - 06.2006

Associate of Arts - Liberal Arts And General Studies

Ocean County College
Toms River, NJ
01.2006 - 05.2012

Skills

Payment posting

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Software

MEDISOFT

MICROSOFT WORD

EXEL

Timeline

Office Manager/Medical Billing Specialist

REHABILITY LLC
03.2008 - Current

Associate of Arts - Liberal Arts And General Studies

Ocean County College
01.2006 - 05.2012

Physical Therapist Aide/Office Assistant

NORTH EAST SPINE AND SPORTS MEDICINE
09.2005 - 03.2008

HOSTESS/CASHIER

EMPIRE DINER
03.2004 - 03.2008

High School Diploma -

Jackson Memorial High School
09.2003 - 06.2006

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IRENE CHICKARAOFFICE MANAGER/MEDICAL BILLER