Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Irene Panezo

Orlando,FL

Summary

Delivery Driver with over 2 years of experience in fast-paced delivery and customer service roles, showcasing a strong commitment to efficiency and punctuality. Brings a comprehensive skill set including bilingual communication, leadership, and management. Known for a detail-focused approach to improving customer satisfaction and streamlining operations, this candidate is eager to apply their expertise and innovative solutions to enhance service delivery and operational success.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Papa Johns
05.2022 - Current
  • Ensured timely deliveries, maintaining punctuality and enhancing customer experience
  • Received daily delivery instructions and route assignments from dispatch
  • Provided excellent customer service by answering inquiries about products or services being delivered
  • Proficient in GPS navigation
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Assistant Manager

Papa Johns
06.2019 - Current
  • Managed daily operations with a detailed-focused approach
  • Maintained product quality in line with company standards
  • Improved customer service through innovative approaches
  • Resolved conflicts between team members in an effective manner.

Medical Receptionist

Orlando Health
05.2023 - 10.2023
  • Greeted and checked in patients, updating patient information in computer system
  • Scheduled patient appointments, verifying accuracy of appointment times with providers
  • Delivered high-quality administrative and customer service to sustain patient and work flows.

Sales Associate

Ross Dress for Less
11.2020 - 06.2021
  • Built relationships with customers to encourage repeat business
  • Maintained cleanliness of store environment including floors, windows, displays
  • Operated cash registers accurately and efficiently while ensuring proper money handling procedures were followed.

Education

Full Specialist Cosmetology Education -

Aveda Institute
Orlando, FL
12.2022

High School Diploma -

Lighthouse High School
Orlando, FL
06.2019

Skills

  • Operations Management
  • Quality Assurance
  • Positive Attitude
  • Time management skills
  • Client Relationship Management
  • Dependable and reliable
  • Attention to Detail

Timeline

Medical Receptionist

Orlando Health
05.2023 - 10.2023

Delivery Driver

Papa Johns
05.2022 - Current

Sales Associate

Ross Dress for Less
11.2020 - 06.2021

Assistant Manager

Papa Johns
06.2019 - Current

Full Specialist Cosmetology Education -

Aveda Institute

High School Diploma -

Lighthouse High School

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Irene Panezo