Irene Robles
Fremont,CA
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring years of relevant work experience to your team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Administrative Medical Assistant
Zuckerberg San Francisco General Hospital and Trauma Center
2023.06 - 2023.07
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Financial Aid Student Worker
City College of San Francisco
2021.08 - 2023.05
- Guided students through financial aid processes, by completing necessary forms and updating account records.
- Assisted students and families in filling out financial aid applications.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
Pharmacy Typist
Walgreens Co.
2019.12 - 2021.03
- Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
- Operated pharmacy systems to obtain patient prescription status, communicating with prescribing physicians and in-store pharmacists to clarify orders and meet specifications.
- Reported prescription errors to pharmacist on duty and adhered to company policies and procedures in relation to pharmacy errors and quality assurance directives.
- Confirmed customer information and insurance eligibility for prescriptions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Established and maintained patient profiles, updating organizational database with current information.
- Verified prescription information prior to entry in pharmacy computer system.
Education
Associate of Science - Administrative Medical Assistant
City College of San Francisco
San Francisco, CA12.2023
High School Diploma -
Irvington High School
Fremont, CA06.2016
Skills
- Computer Skills
- Patient Relations
- HIPAA Compliance
- Phone and Email Etiquette
- Appointment Scheduling
- Medical Terminology
- Multitasking and Organization
- Problem-Solving
- Attention to Detail
Certification
- HIPAA Compliance Certified - June 2023
- CPR Certified - July 2024
Languages
Tagalog
Native or Bilingual
Timeline
Student Administrative Medical Assistant
Zuckerberg San Francisco General Hospital and Trauma Center
2023.06 - 2023.07
Financial Aid Student Worker
City College of San Francisco
2021.08 - 2023.05
Pharmacy Typist
Walgreens Co.
2019.12 - 2021.03
Associate of Science - Administrative Medical Assistant
City College of San Francisco
High School Diploma -
Irvington High School
- HIPAA Compliance Certified - June 2023
- CPR Certified - July 2024
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