Dedicated Front Office/Back Office professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
Homemaker/Caretaker
Work History
Externship
Goodyear Chiropractor - Buckeye
Buckeye, AZ
05.2022 - 08.2022
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated office activities and operations, secured compliance to company policies and welcomed, screened and routed guests.
Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Documented, published and updated administrative and executive procedures and practices and established internal communication processes.
Assisted coworkers and staff members with special tasks on daily basis.
Maintained inventory for back-office supplies, computers and work-stations.
Maintained daily updated calendars to assist management team in scheduling associates and external customers for meetings.
Prepared schedule for back-office tasks and employees' daily functions.
Scheduled and participated in regular meetings with staff to review progress.
Front Office Reception
Chrysalis
Phoenix, AZ
03.2002 - 10.2017
Answered multi-line phone system and greeted callers enthusiastically.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Interacted with customers by phone, email or in-person to provide information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing and filing documents.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to nursing staff.
Maintained clean reception area to promote positive, professional environment for clients.
Increased productivity by cleaning and organizing supplies.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Greeted and verified information before directing guests to appropriate areas or answering questions.
Identified visitors' needs to offer solutions and information.
Maintained well-organized and efficient offices with stocked supplies to meet expected demands.
Received and routed business correspondence to correct departments and staff members.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to nursing staff
Provided clerical support, addressing routine and special requirements
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
Education
Some College (No Degree) - Medical Billing And Coding
UEI College - Gardena
Gardena, CA
High School Diploma -
Tolleson Union High School
Tolleson, AZ
05.1991
Timeline
Externship
Goodyear Chiropractor - Buckeye
05.2022 - 08.2022
Front Office Reception
Chrysalis
03.2002 - 10.2017
Some College (No Degree) - Medical Billing And Coding