Irene Rodriguez
Victorville,CA
Summary
Responsible Driver with expertise in routes, collecting payments and resolving customer service issues. Bringing 3 years of related experience and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety.
Overview
3
3
years of professional experience
Work History
Commercial Driver
Advance Auto Parts
02.2021 - Current
- Grouped and routed deliveries according to areas to maintain efficient delivery times.
- Picked up and delivered automotive parts.
- Logged deliveries and parts with parts to be delivered, unloaded merchandise for customers and dropped off sales fliers.
- Handled difficult customer service situations with diplomacy.
- Unloaded and organized inventory received from distribution centers.
- Pulled specific store parts from inventory and occasionally used dollies to load and unload heavy equipment from vehicles.
- Earned highest driver ratings for number of stops made, customer satisfaction, vehicle cleanliness and documentation accuracy.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Obtained and maintained proper delivery authorization and pickup documentation.
- Completed daily pre-trip inspection checklist before first delivery.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Handled money for orders, including presenting bills and collecting payments.
- Obtained signatures needed to complete and process paperwork.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Lifted freight and other objects of various shapes, sizes and weights up to 40-50 pounds.
Education
High School Diploma -
Rowland Adult And Community Education
Rowland Heights, CA06.1998
Skills
- Route management
- Planning ability
- Dependable and reliable
- Documentation skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Commercial Driver
Advance Auto Parts
02.2021 - Current
High School Diploma -
Rowland Adult And Community Education
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