Irene Rodriguez
San Bernardino,CA
Summary
Developed critical thinking and problem-solving skills in fast-paced environment, now seeking to transition into new field. Highly skilled in analyzing complex issues and implementing effective solutions. Ready to leverage these transferable skills to drive success in new role.
Overview
6
6
years of professional experience
Work History
Problem Solver
Flexport
11.2024 - Current
- Looked outside known experience to find solutions and produce results.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Researched and extracted data to complete tasks.
- Defined problems to make decisions and moved forward to support quick resolution.
- Collaborated with cross-functional teams to identify, analyze, and resolve complex issues impacting business performance.
- Analyzed and understood situation to develop action plan.
- Managed timely and effective replacement of damaged or missing products.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Cashier
Castañedas Mexican Food
09.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cook
Castañedas Mexican Food
03.2024 - 07.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Medical Assistant
Redlands Community Hospital
01.2019 - 07.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
Certificate - Medical Billing And Coding
American Career College
Ontario, CACertificate - Medical Assistant
Summit Career College
Colton, CAHigh School Diploma -
Arroyo Valley High School
San Bernardino, CA05.2014
Skills
- Problem identification
- Logical reasoning
- Creative solutions
- Innovative thinking
- Pallet jack operation
- Order fulfillment
- Time management
- Team collaboration
- Decision-making
- Problem resolution
- Teamwork and collaboration
- Customer service
- Calm and professional under pressure
- Understanding customer needs
- Work prioritization
- Calm under pressure
- Order processing
- Language fluency
- Data entry
- POS systems and ordering platforms
- Recordkeeping strengths
- Multi-line phone systems
Languages
Spanish
Native or Bilingual
Timeline
Problem Solver
Flexport
11.2024 - Current
Cashier
Castañedas Mexican Food
09.2024 - 11.2024
Cook
Castañedas Mexican Food
03.2024 - 07.2024
Medical Assistant
Redlands Community Hospital
01.2019 - 07.2021
Certificate - Medical Billing And Coding
American Career College
Certificate - Medical Assistant
Summit Career College
High School Diploma -
Arroyo Valley High School
Similar Profiles
Renee C. Green, MBARenee C. Green, MBA
Global Operations Associate at FlexportGlobal Operations Associate at Flexport
Berenice HernandezBerenice Hernandez
Crossdock at FlexportCrossdock at Flexport
Sapriah TuckerSapriah Tucker
Warehouse at FlexportWarehouse at Flexport