Summary
Overview
Work History
Education
Skills
Timeline
Generic

IRENE RUIZ

CONCORD,CA

Summary

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

8
8
years of professional experience

Work History

Medical Assistant

Lafayette Pediatrics
Lafayette, CA
11.2019 - 05.2024
  • Assisted physicians with patient examinations and procedures, ensuring efficient workflow and patient comfort
  • Recorded vitals, charted notes then entered them electronically
  • Provided compassionate care to pediatric patients, easing anxiety during procedures
  • Administered vaccinations
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Customer Service Representative

Park Place Discount Cleaners
Concord, CA
10.2017 - 07.2018
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy
  • Worked closely with front-end staff to assist customers

Cashier

Kohl's
Benicia, CA
03.2016 - 08.2016
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs

Education

HIGH SCHOOL DIPLOMA -

South San Francisco High School
South San Francisco, CA

CERTIFICATE - MEDICAL ASSISTING

Carrington College
Pleasant Hill, CA
07.2019

Skills

  • Courteous demeanor
  • Credit card payment processing
  • High-energy attitude
  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Reliable team player

Timeline

Medical Assistant

Lafayette Pediatrics
11.2019 - 05.2024

Customer Service Representative

Park Place Discount Cleaners
10.2017 - 07.2018

Cashier

Kohl's
03.2016 - 08.2016

HIGH SCHOOL DIPLOMA -

South San Francisco High School

CERTIFICATE - MEDICAL ASSISTING

Carrington College
IRENE RUIZ