Irene Rush
Summary
Accomplished Notary Public and Project Coordinator at Amano McGann, adept in documentation review and enhancing customer satisfaction. Demonstrated expertise in recordkeeping and project management, ensuring compliance and improving operational efficiency. Successfully negotiated settlements, boosting cash flow and fostering positive client relations through exceptional communication skills. Reliable professional with experience notarizing documents, filling out paperwork and verifying client identities. Consistent with following notary process and knowledgeable of relevant laws and regulations. Talented Project Coordinator goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Overview
10
10
years of professional experience
Work History
Notary Public
Amano McGann
10.2020 - Current
- Checked documents for accuracy and correct signing before notarizing.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked documents and identifying credentials for all parties.
- Checked client identification to maintain compliance with state legal requirements.
- Examined documents for accuracy, completion and compliance before notarizing.
- Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
- Provided guidance to customers to facilitate completion of notarial documents.
- Conducted thorough reviews of each document presented, reducing errors and increasing client confidence in the process.
- Completed timely renewals of notary commission and bond requirements, avoiding potential lapses in service availability.
- Enhanced client satisfaction by providing efficient notary services and maintaining a high level of professionalism.
- Updated journal with names and dates for permanent record.
Project Coordinator
Amano McGann
08.2014 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Created job files for each project and maintained current data in each file.
Collections Coordinator
Amano McGann
08.2014 - Current
- Enhanced customer relationships through professional communication and negotiation skills, resolving disputes and ensuring timely payments.
- Supported accounts receivable department in reconciling customer accounts, ensuring accurate payment application and prompt resolution of discrepancies.
- Participated in regular credit review meetings, providing insights and recommendations on client risk profiles and account management strategies.
- Maintained accurate records of all collection activities, providing regular updates to management on the status of outstanding accounts.
- Collaborated closely with other departments to resolve billing discrepancies or disputes that could lead to late payments or non-payment situations.
- Negotiated settlements with delinquent account holders, securing favorable outcomes for both parties and reducing overall writeoffs.
- Contributed to improved cash flow by effectively managing aging receivables reports and initiating timely collection efforts.
- Maximized recovery of outstanding debts by utilizing persuasive negotiation techniques and maintaining a professional demeanor in all interactions.
- Collaborated with sales team to address credit risks, establishing credit limits and payment terms for new customers.
- Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Researched accounts and completed due diligence to resolve collection problems.
Education
Associate of Science - Accounting
Fairleigh Dickinson University
Teaneck, NJ06-2015
Skills
- Notarial Acts
- Recordkeeping skills
- Documentation abilities
- Document Review
- Electronic Notarization
Timeline
Notary Public
Amano McGann
10.2020 - Current
Project Coordinator
Amano McGann
08.2014 - Current
Collections Coordinator
Amano McGann
08.2014 - Current
Associate of Science - Accounting
Fairleigh Dickinson University
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