Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Irene Ruvalcaba

San Antonio,TX

Summary

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities. Currently licensed and certified in the state of Texas.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Housekeeper/EVS Technician

Baptist Health
San Antonio, TX
05.2023 - Current
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Changed bed linens and towels, tidied up rooms.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Letter Carrier

United States Post Office
Phoenix, AZ
07.2014 - 10.2022
  • Sorted incoming mail into appropriate categories in accordance with organizational guidelines.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Scanned labels on letters or parcels to confirm receipt.
  • Identified incorrect or incomplete address information on packages prior to delivering them.
  • Maintained communication with supervisors regarding changes in daily route schedules or customer requests.
  • Ensured compliance with safety regulations while operating delivery vehicle.
  • Adhered strictly to all federal laws governing the handling of confidential documents.
  • Collected outgoing mail from homes and businesses to deliver to post office for processing.
  • Furnished customers with postal information and provided change of address information and other related postal forms.

Certified Pharmacy Technician

Express Scripts
Tempe, AZ
09.2009 - 05.2013
  • Composed clear and concise audit findings to deliver comprehensive audit reports.
  • Managed completion of planned audits, reviewed records, and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review.
  • Ensured timely completion of all assigned tasks within set deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.

Certified Pharmacy Technician

CVS Pharmacy
Phoenix, AZ
02.2004 - 09.2009
  • Maintained clean and organized pharmacy shelving and work areas.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Verified prescriptions and drug labels, documents and packages.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Answered questions from customers regarding insurance coverage eligibility requirements.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Operated cash registers to accept payments from customers.
  • Prepared and processed medical insurance claim forms and records.

Education

GED -

Maricopa Community Colleges - Phoenix College
Phoenix, AZ
10-2004

Skills

  • Safe Cleaning With Chemicals
  • Hardworking
  • Health and Safety Compliance
  • Excellent Oral and Written Communication
  • Focused and Detail-Oriented
  • Customer-Oriented
  • Exceptional Time Management

Certification

  • Pharmacy Technician Certified effective 10-19-2023 expires 10-01-2025
  • Texas State Board of Pharmacy License effective 11-04-2023 expires 11-30-2025

References

References available upon request.

Timeline

Housekeeper/EVS Technician

Baptist Health
05.2023 - Current

Letter Carrier

United States Post Office
07.2014 - 10.2022

Certified Pharmacy Technician

Express Scripts
09.2009 - 05.2013

Certified Pharmacy Technician

CVS Pharmacy
02.2004 - 09.2009

GED -

Maricopa Community Colleges - Phoenix College

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Irene Ruvalcaba