Irene Serna
Beaumont,CA
Summary
Attentive and creative professional passionate about helping young children develop emotional, social and educational skills. Familiar with developmentally appropriate activities and experienced by providing nurturing environments conducive to learning. Promote physical, emotional and social health to complement academic progress.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Preschool Teacher
Redlands day nursery
Redlands, 92374
08.2024 - Current
- Attended professional development workshops to stay current on best practices for early childhood education.
- Participated in parent-teacher conferences to discuss academic progress of each child.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Developed lesson plans that incorporated creative teaching techniques.
- Established positive relationships with parents and guardians by regularly communicating student progress.
Medical Records Clerk
St. Joseph Hospital of Orange
Orange, CA
11.2018 - 07.2019
- Maintained a secure filing system for confidential documents.
- Verified insurance eligibility prior to releasing protected health information.
- Processed requests for copies of patient medical files within designated timeframes.
- Resolved any issues relating to incomplete documentation or coding errors.
- Performed data entry into electronic health record systems.
- Ensured that all required forms were completed accurately and completely prior to storage or release.
- Scanned incoming documentation.
- Scanned and validated medical records for upload.
- Retrieved medical records upon request from healthcare professionals.
Preschool Teacher's Assistant
Redlands day nursery
Redlands, CA
06.2017 - 10.2018
- Assisted in preparing materials for lessons and activities according to lesson plans provided by the teacher.
- Provided support for individual students who needed extra help with their work.
- Greeted parents and students at the start of each day and assisted them in getting settled into the classroom environment.
- Assisted preschoolers with personal care needs.
- Read stories aloud to groups of children while engaging them in discussion about characters, plotlines.
- Assisted preschool teachers with classroom activities, such as arts and crafts projects, storytelling time, and outdoor play.
Insurance Verification Specialist
Eisenhower Medical Center
Rancho Mirage, CA
04.2014 - 05.2015
- Conducted regular audits of patient accounts for accuracy of demographic data.
- Researched third party payer guidelines related to prior authorizations, coding and billing processes.
- Identified discrepancies in patient's insurance coverage or benefits, ensuring accuracy of data entered into system.
- Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
Education
Master of Arts - Elementary Education
Grand Canyon University
Phoenix, AZ05-2024
Bachelor of Arts - Liberal Studies
California Baptist University
Riverside, CA12-2014
Associate of Arts - Liberal Arts And General Studies
San Bernardino Valley College
San Bernardino, CA05-2011
Skills
- Child Development
- Student Records Management
- Classroom Management
- Activity Planning
- Lesson Planning
Affiliations
- Spending time with my family
Certification
- Master teacher permit
References
References available upon request.
Timeline
Preschool Teacher
Redlands day nursery
08.2024 - Current
Medical Records Clerk
St. Joseph Hospital of Orange
11.2018 - 07.2019
Preschool Teacher's Assistant
Redlands day nursery
06.2017 - 10.2018
Insurance Verification Specialist
Eisenhower Medical Center
04.2014 - 05.2015
Master of Arts - Elementary Education
Grand Canyon University
Bachelor of Arts - Liberal Studies
California Baptist University
Associate of Arts - Liberal Arts And General Studies
San Bernardino Valley College
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