IRENE SNYDER
Hazle Township,PA
Summary
Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at time management with dedication to efficiency and accuracy. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
13
years of professional experience
Work History
CASHIER
Associate's Grocery and Meat Corp
06.2024 - Current
- -Scan groceries and accept payment -Stock shelves/Keep store tidy -Keep guests satisfied by addressing concerns professionally -End of shift, count cash and clean store
MATERIAL HANDLER
Michael's Distribution Center
06.2019 - 11.2023
- I started out as a Material Handler at Michael's Distribution
- Responsibilities included unloading containers and arranging product on pallets
- I moved on to learn a variety of different skills including clerical and back-office work
- I worked in Vendor Compliance/Quality Assurance where I learned the warehouse operating system WMS
- Job duties included checking product that came into the warehouse for any physical defects, damage, or UPC/barcode issues so that product was ready to be shipped out to the stores
- I was also responsible for assisting my coworkers with any issues or questions they faced regarding product or technical issues.
CUSTOMER SERVICE
Hansen Solutions
06.2017 - 02.2019
- This position was a fairly busy inbound call center focused on providing excellent customer service
- We handled customer concerns both through inbound calls as well as email correspondence
- The ability to stay calm as well as multitask were both of my strong suits in this position.
HOSTESS
Met Museum of Art/Members Dining Room
03.2014 - 02.2017
- -Answered and took table reservations by phone -Seated guests as they arrived for their reservations -Handled special guest requests -Handled guest concerns with empathy and respect
SERVER
Spice Market
07.2011 - 02.2014
- A highly paced and high volume restaurant in the heart of NYC
- I worked both as a front desk hostess as well as a server
- Job duties included placing orders, clearing tables, running beverages to guests, and ensuring guests had a wonderful experience.
Education
Master's degree -
Manhattan School of Music
05.2010
Bachelor's degree -
Westminster Choir College
05.2008
Skills
- Back Office
- Helping and Advising Customers
- Invoicing > Issuing Invoices
- Clearing & Cleaning Tables
- Guest Satisfaction
- Eye for Detail
- Typing 50 wpm
- Quality Assurance
- Microsoft Excel
- Microsoft Word
- MATERIAL HANDLER
- HOSTESS
- SERVER
- Forklift Certified
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
Timeline
CASHIER
Associate's Grocery and Meat Corp
06.2024 - Current
MATERIAL HANDLER
Michael's Distribution Center
06.2019 - 11.2023
CUSTOMER SERVICE
Hansen Solutions
06.2017 - 02.2019
HOSTESS
Met Museum of Art/Members Dining Room
03.2014 - 02.2017
SERVER
Spice Market
07.2011 - 02.2014
Master's degree -
Manhattan School of Music
Bachelor's degree -
Westminster Choir College
Similar Profiles
ASHLEY C. EDWARDSASHLEY C. EDWARDS
Customer Service Representative and Supervisor at Michelle’s Meat and Grocery WholesaleCustomer Service Representative and Supervisor at Michelle’s Meat and Grocery Wholesale
Ali Ba BakriAli Ba Bakri
Grocery Clerk/ Cashier And Butcher Assistant at BOSS Halal Meat & GroceryGrocery Clerk/ Cashier And Butcher Assistant at BOSS Halal Meat & Grocery
Rickia CampbellRickia Campbell
Cashier at Carter's Meat and Grocery StoreCashier at Carter's Meat and Grocery Store
Tyler HallTyler Hall
Security Guard at Tristate Security SolutionsSecurity Guard at Tristate Security Solutions
Kristen EbertKristen Ebert
Administrative Assistant at Marian Catholic High SchoolAdministrative Assistant at Marian Catholic High School