Irene Tanamal

Built and operated a successful client-based beauty business for 7+ years, independently managing sales, client acquisition, consultations, retention, marketing, scheduling, payments, and day-to-day business operations.

• Managed the full sales cycle, from generating and responding to leads to conducting consultations, recommending services, closing bookings, collecting payment, and securing repeat business.
• Converted prospective clients into paying customers by identifying their individual beauty goals, educating them on service options, addressing concerns, and recommending personalized solutions.
• Cultivated a loyal repeat-client base by delivering exceptional experiences, maintaining consistent communication, and offering personalized services to encourage strategic rebooking.
• Generated new business through targeted social media marketing, client referrals, and direct engagement, enhancing brand visibility and attracting new clients.
• Used consultative selling rather than a transactional approach to establish trust and help clients feel confident in their purchasing decisions.
• Fostered ongoing relationships with clients throughout their journey, leading to increased repeat bookings and strengthened long-term customer loyalty.
• Developed strong knowledge of the beauty and aesthetics customer journey, including client expectations, purchasing behavior, trust-building, and service-based decision making.

• Led a team as the primary sales associate, supporting a high-performing sales environment and delivering knowledgeable, professional customer service.
• Guided customers through purchasing decisions, answered questions, addressed objections, and confidently closed sales.
• Established strong customer relationships that contributed to achieving individual and team sales goals.
• Conducted needs-based sales conversations to understand customer priorities and recommend products, plans, and services aligned with individual needs.
• Created personalized product and service packages that enhanced customer value and supported sales objectives.
• Recommended relevant add-ons and services tailored to customer needs and purchasing behavior, driving additional sales.
• Maintained a customer-first approach while balancing relationship building with performance-driven sales expectations.