Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

IRENE TSITSIRIGOS

Norwood,MA

Summary

Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Registered Nurse Supervisor

CAJ Services
03.2024 - Current
  • Developed strong rapport with patients and families, providing emotional support during challenging situations.
  • Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
  • Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
  • Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
  • Advocated for patient needs within the healthcare organization, working closely with multidisciplinary teams to optimize resource allocation and service delivery.
  • Maintained accurate documentation of patient care activities in accordance with regulatory requirements, ensuring timely completion of reports as necessary for compliance purposes.
  • Assisted in the onboarding process for new hires, offering guidance and mentorship to help them acclimate quickly to their roles.
  • Promoted a safe and healthy work environment through adherence to infection control policies and procedures.

Registered Nurse

Walden Behavioral Care
02.2024 - Current
  • Provided patient care and education to patients with chronic illnesses
  • Assessed, planned, implemented and evaluated nursing care for assigned patients
  • Administered medications and treatments according to physician orders
  • Monitored vital signs, administered injections, and provided assistance with medical procedures
  • Documented patient progress notes accurately and efficiently in the electronic medical record system
  • Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.

Billing Coordinator

St. Elizabeth Medical Center
12.2015 - Current
  • Sorting out bills and invoices
  • Performing data entry services
  • Charting out unpaid invoices
  • Edit billing accounts and workman's comp accounts as directed
  • Ensuring unpaid claims are paid and follow up
  • Obtain prior authorizations and referrals
  • Bookkeeping duties.

MRI/Radiologist Assistant

Shields MRI
06.2018 - 12.2023
  • Sets up the imaging room to coincide with the examination being performed
  • Verifies two patient identifiers
  • Provides quality customer service, explains all studies to patient in a clear manner
  • Safely transfers patient to and from carts, beds and wheelchairs
  • Communicated effectively with other healthcare professionals regarding radiological services provided.

Patient Access Representative

St. Elizabeth Medical Center
12.2014 - 12.2015
  • Received and verified requests for prior authorizations
  • Tracked and recorded referral reports to specialists
  • Registered patients by obtaining necessary and accurate financial and demographic information
  • Provided excellent customer service to patients and their families.

Administrative Assistant

Lahey Health Behavioral Services Beverly Clinic
12.2010 - 08.2014
  • Provided program information, referral and crisis intervention services
  • Documented new and/or updated client demographic and billing information
  • Completed insurance eligibility approval and obtained initial authorization from insurance companies.

Service Coordinator

Partners Home Care
07.2009 - 07.2012
  • Monitored cases by verifying clients' attendance; observing and evaluating treatments and responses
  • Coordinated placement of services between clients and the paraprofessionals.

Administrative Assistant

Dr. James Salemis
06.2001 - 08.2009
  • Maintained the front desk and reception area in a neat and organized fashion
  • Organized files, developed spreadsheets, faxed reports and scanned documents
  • Provided administrative support to management staff.

Education

Bachelor of Science - Nursing

Southern New Hampshire University
Hooksett, NH
07.2024

ASSOCIATE in SCIENCE -

Labouré College
Milton, MA
12.2023

High School Diploma -

West Roxbury High School
01.1999

Skills

  • Image Collection
  • ADL Assistance
  • Radiation Exposure Minimization
  • Diabetes management
  • Patient Interviews
  • Medical assessment
  • Exam Room Preparation
  • Infectious disease control
  • Patient Service and Assistance
  • Mobility Assistance
  • Patient Medical Histories
  • Care Planning
  • Restocking Supplies
  • Wound Care
  • Customer Experience
  • Emergency Response
  • Patient Intakes
  • Data Collection
  • Account Updates
  • Strong Clinical Judgment
  • Intake Interview
  • Patient Check-Ins
  • Clinical Documentation
  • Direct Patient Care
  • Body Positioning and Placement
  • Relationship Building
  • Collect Histories
  • Medical Screening
  • Comfort Patients
  • HIPAA Education
  • Maintain Safety
  • Culturally sensitive
  • Procedure Explanation
  • Immunization skills
  • Chart updating
  • Care Plan Development
  • Greek
  • Customer Service
  • Decision-Making
  • Clinical judgment
  • Clinical management
  • Patient Assessments
  • Policy updates
  • Schedule Coordination
  • Case Reviews
  • Chart Audits
  • Nurse Team Supervision
  • Home Care Visits
  • Multitasking and Organization
  • Patient education and advocacy
  • Patient Care
  • Staff Coaching and Mentoring
  • Critical Thinking

Certification

  • RN License
  • AED Certification
  • CPR Certification
  • BLS Certification

Languages

Greek
Full Professional

Timeline

Registered Nurse Supervisor

CAJ Services
03.2024 - Current

Registered Nurse

Walden Behavioral Care
02.2024 - Current

MRI/Radiologist Assistant

Shields MRI
06.2018 - 12.2023

Billing Coordinator

St. Elizabeth Medical Center
12.2015 - Current

Patient Access Representative

St. Elizabeth Medical Center
12.2014 - 12.2015

Administrative Assistant

Lahey Health Behavioral Services Beverly Clinic
12.2010 - 08.2014

Service Coordinator

Partners Home Care
07.2009 - 07.2012

Administrative Assistant

Dr. James Salemis
06.2001 - 08.2009

Bachelor of Science - Nursing

Southern New Hampshire University

ASSOCIATE in SCIENCE -

Labouré College

High School Diploma -

West Roxbury High School
IRENE TSITSIRIGOS