Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Irene Tsumann

Sacramento,CA

Summary

Proven negotiator and organizational powerhouse, I leveraged my trilingual capabilities at Winsen Realty Group to streamline transactions, enhance client satisfaction, and expand our client base through strategic networking. My meticulous attention to detail and exceptional problem-solving skills ensured seamless processes, significantly boosting productivity and client trust. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Real Estate Agent

Winsen Realty Group
03.2023 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.
  • Advised clients on market conditions and property value for informed decision-making.
  • Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
  • Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
  • Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
  • Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
  • Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.

Car Salesperson

Arden Motors
03.2021 - Current
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
  • Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
  • Completed registration paperwork and sales documentation.

Real Estate Transaction Coordinator

Winsen Realty Group
01.2016 - Current
  • Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
  • Collaborated with escrow officers, title companies, inspectors, appraisers, attorneys, and other professionals to address any issues or discrepancies that arose during transactions.
  • Reduced errors in contract preparation with meticulous attention to detail and thorough understanding of legal requirements.
  • Ensured compliance with industry regulations through diligent monitoring of transaction timelines and adherence to established policies.
  • Continually developed professional knowledge and skills by attending industry events, workshops, and training sessions to stay current on best practices and emerging trends within the real estate market.
  • Managed multiple concurrent transactions with exceptional organization skills, ensuring deadlines were met and clients were updated regularly.
  • Coordinated inspections, appraisals, repairs, and other pre-closing requirements efficiently within specified timeframes.
  • Boosted agent productivity by taking on administrative tasks, allowing them to focus on sales and relationship-building activities.
  • Improved organizational efficiency by implementing a digital filing system for easy access and retrieval of transaction documents.

Education

GED -

GED Testing Service
Washington, DC
02.2024

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly Professional
  • Negotiation
  • Works well independently
  • Fluent in Russian, Ukrainian, English
  • Attention to Detail
  • Problem-Solving
  • Flexible Schedule

Timeline

Real Estate Agent

Winsen Realty Group
03.2023 - Current

Car Salesperson

Arden Motors
03.2021 - Current

Real Estate Transaction Coordinator

Winsen Realty Group
01.2016 - Current

GED -

GED Testing Service
Irene Tsumann