Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Work Availability
Quote
Timeline
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Irene Yoo

Irene Yoo

Suwanee,GA

Summary

Dedicated to offering exceptional assistance to team members and clients. Organized waitress with experience in fast paced restaurant environments. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Effective creator of service structures with thoughtful organization. Positive and upbeat with strong relationship-building abilities. Commended for having solid attendance record and delivering exceptional customer service. In addition, skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication.

Overview

3
3
years of professional experience

Work History

Waitress

770 Korean BBQ
10.2022 - Current
  • Assisted coworkers in rush-hour periods by taking extra customer orders and bringing out prepared dishes.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Exhibited thorough knowledge of beverages, food, service techniques, and guest interactions.
  • Input customer orders into system and delivered to tables.

Hairstylist's Assistant

Salon De Jina
03.2022 - 10.2022
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Answered telephone calls to provide information and schedule new appointments.
  • Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.
  • Studied advanced techniques to develop proficiency and better serve customers.

Head Waitress

Atlanta Gom BBQ
11.2021 - 07.2022
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Trained staff members on use of POS system, kitchen duties, and closing duties.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.

Head Waitress

Park 27 Korean BBQ
03.2021 - 11.2021
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Receptionist

Columbia Academy
10.2020 - 11.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients and updated client records.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Sorted, received and distributed mail correspondence between departments and personnel.

Education

High School Diploma -

Georgia State University (Communication Major)
Not Finished

Skills

  • Verbal and Written Communication
  • Food and Beverage Service
  • Issue Resolution
  • Flexible Schedule
  • Knowledge of Emergency Care & Procedures
  • Adaptability
  • Multi-tasking
  • Bilingual in Korean

Affiliations

  • Jean Kim, Manager at 770 Korean BBQ

Tel: (347)-939-9949

  • Jina Kim, Owner of Salon de Jina

Tel: (213)-503-4229

  • Annie Park, Manager at ATL Gom BBQ

Tel: (678)-642-7265

  • Andy Park, Manager at Park 27 Korean BBQ

Tel: (213)-386-6303

  • James Han, President of Columbia Academy Inc.

Tel: (818)-808-2672

Languages

Korean
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Don't let the fear of losing be greater than the excitement of winning.
Robert Kiyosaki

Timeline

Waitress

770 Korean BBQ
10.2022 - Current

Hairstylist's Assistant

Salon De Jina
03.2022 - 10.2022

Head Waitress

Atlanta Gom BBQ
11.2021 - 07.2022

Head Waitress

Park 27 Korean BBQ
03.2021 - 11.2021

Receptionist

Columbia Academy
10.2020 - 11.2021

High School Diploma -

Georgia State University (Communication Major)

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Irene Yoo