Assisted with client personal care needs to foster independence and well-being.
Assisted family members in understanding how best to provide care for their loved one at home.
Recognized emergency situations and implemented appropriate procedures.
Planned optimal meals based on established nutritional plans.
Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Assisted clients with proper exercises and rehabilitation.
Assisted clients with bathing, dressing and incontinence care.
Helped clients stay happy and healthy by providing mental and emotional support.
Accompanied clients to doctors' offices or on other trips outside home.
Respected the dignity of all patients by maintaining confidentiality of their health information.
Transported clients to doctor appointments or other errands as needed.
Monitored client vital signs such as pulse rate, respiration rate, temperature and blood pressure.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Documented care provided and submitted notes to supervisor.
Assisted clients with activities of daily living like meal preparation and feeding.
Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
Observed changes in the patient's condition or behavior that could indicate a need for further medical attention.
Developed trust-based relationships with patients through compassionate communication techniques.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Provided companionship to elderly clients by engaging in conversation or playing games.
Maintained clean and well-organized environment for client happiness and safety.
Interacted with patients through games and fun activities to boost mood and improve overall memory.
Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
Delivered high level of assistance with cooking, meal preparation and shopping.
Front End Cashier
Big Lots
Torrance, CA
09.2000 - 06.2008
Handled cash, card, check, gift card and coupon transactions for customer purchases.
Answered customers' questions about products, prices, and availability.
Adhered to all health regulations concerning food handling practices.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Trained new team members in cash register operation, stock procedures, and customer services.
Assisted customers in locating items throughout the store.
Cross-checked price tags against scanned items to ensure accuracy of total purchase amount.
Built and maintained productive relationships with employees.
Organized register supplies in front end and storage areas.
Scanned items and checked pricing on cash register for accuracy.
Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
Provided accurate change to customers when making transactions.
Answered customers' questions and provided information on store procedures or policies.
Processed customer payments quickly and returned exact change and receipts.
Stocked shelves with merchandise and ensured that displays were organized attractively.
Laboratory Technician
UCI Medical Center
Orange, CA
09.2005 - 10.2005
Handled administrative tasks for laboratory staff and overall operations.
Examined experiment results to identify potential underlying causes for scientific findings.
Prepared test samples and obtained and recorded test data in accordance with standards.
Cleaned and prepared lab equipment for solutions, specimens and samples.
Assisted and instructed other laboratory technicians.
Oversaw lab equipment stock and placed orders to expand inventory.
Ensured that all laboratory areas were kept clean and orderly at all times.
Managed inventory levels by ordering supplies and ensuring stock is available when needed.
Maintained detailed records of test results for review by supervisors or other personnel as required.
Kept lab space and equipment clean to prevent contamination with hazardous substances.
Prepared specimens and forms for transport to outside laboratories.
Processed specimens following established protocols while adhering to strict safety standards.
Collected, labeled and stored lab samples according to laboratory specifications.
Performed routine maintenance tasks such as cleaning glassware, changing filters.
Data Entry Clerk /Merchandise Associate
Tabletops Unlimited
Carson, CA
03.2002 - 09.2005
Organized files according to established procedures for easy retrieval later on.
Organized and filed data in appropriate locations for easy access to essential information.
Discussed project scope and objectives with supervisors to understand particular data needs and develop input guidelines maximizing database impact while excluding irrelevant data.
Reviewed existing information for accuracy and made necessary corrections.
Assisted colleagues with resolving any issues related to data entry operations.
Performed data entry from paper documents, emails, and other sources into computer systems.
Scanned and stored files and records electronically to reduce paper files and secure data.
Answered incoming phone calls and directed callers to appropriate departments and personnel.
Input new data to test customer and account system changes and upgrades.
Reviewed, corrected or deleted data, verifying customer and account information.
Detected flaws in customer and account data, resolving issues and communicating with supervisors.
Exceeded quality goals to support team productivity.
Education
Some College (No Degree) - Certified Phlebotomy Technician
U.S. Colleges of Health And Human Services
Anaheim, CA
10-2011
Medical Billing And Coding Specialist - Health Insurance
Bryman College, Gardena
Gardena, CA
06-2004
Associate of Science - Computer Secretarial Administration
Philippine Women’s University
Philippines
06-1988
Skills
Client Documentation
Progress Documentation
Client Safety and First Aid
Care Plan Management
Timeline
Home Care Aide
Homeinsteadseniorcareonline
01.2018 - 12.2023
Laboratory Technician
UCI Medical Center
09.2005 - 10.2005
Data Entry Clerk /Merchandise Associate
Tabletops Unlimited
03.2002 - 09.2005
Front End Cashier
Big Lots
09.2000 - 06.2008
Some College (No Degree) - Certified Phlebotomy Technician
U.S. Colleges of Health And Human Services
Medical Billing And Coding Specialist - Health Insurance
Bryman College, Gardena
Associate of Science - Computer Secretarial Administration