Adobe Indesign
Irene Isabel Famatiga
Planning Specialist
Bulacan
Summary
Planning Specialist with knowledge in working on complex operation of the Airline industry. Over fourteen years of experiencing in planning, project management and supplier coordination.
Expert in financial budgeting, forecasting and tender preparation.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Planning & Nominated Supplier Specialist
Qatar Airways
Doha
03.2015 - Current
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Set up Standard Operating Procedures for Menu Card Management, Nominated Products and Change request.
- Provide accurate forecasting of nominated product requirement and reduce burn offs by 90%.
- Formulated menu requirement forecasts
- Oversaw setup process for new item specifications and new vendor profiles in procurement system.
- Drafted and delivered tender requirements
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Oversee the overall operation of Menu Card Operations using InDesign, Microsoft Excel and Oracle.
Planning and Nominated Product Officer
Qatar Airways
Doha
09.2013 - 02.2015
- Communicate cycle change to over 40 stations with Nominated product.
- Work closely with Planning and Nominated Supplier manager in planning burn off stock and forecasting for Nominated product monthly requirement
- Prepares projected requirement for dry store items and submit case study for Finance approval.
- Creates specification for potential product supply. Coordinate testing sample for evaluation, managing feedback and prepares recommendation for Management approval.
- Communicates with suppliers in getting samples for product development.
- Investigate voyage report and prepare response and corrective action.
- Manage menu cards supplier to ensure on time delivery of menu cards.
- Prepare menu and wine card layout using In Design software.
- Maintains proper documentation of all Menu and Wine Cards.
- Prepare purchase requisition and closed invoice related to menu
Service Design Officer
Qatar Airways
Doha
10.2012 - 08.2013
- Assist with monitoring menu development phases such as RFP process, and pre-production development of samples and artworks.
- Support Development Chefs in updating project plans, data and activity charts.
- Coordinate with internal and external project teams to tender for product supply, test samples for evaluation and feedback.
- Ensure that all menu development activities are accurately scheduled such as menu presentations, tenders, cooking sessions and menu launch.
- Monitor voyage reports of crew and passenger feedback related to menu cards and quality of food and disseminate information to team member.
- Manage record of over 100 menu specifications, menu structures, matrixes and heating and plating guidelines and communicates with external department information related to new menus
- Creates menu and wine card layout using In Design software
- Prepare duty travel kit for Development chefs such as flight details, hotel booking, visa & itinerary.
Projects Coordinator
Qatar AIrways
Doha
09.2009 - 09.2011
- Coordinated presentations for project members to detail project scope, progress and results.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Provided input and feedback to suppliers.
- Organize and coordinate with supplier for sample request.
- Tracking of all samples received, and updating project status.
- Arranged travel and accommodation support for 6 managers.
Senior Administration Assistant
Qatar AIrways
Doha
01.2008 - 08.2009
- Receive/Answer telephone calls/inquiries with professionalism and ensure that messages are taken clearly and delivered promptly.
- Maintain and update office directories and contacts.
- Coordinate and provide professional support for staff meetings.
- Supports department in updating project timelines and schedules using project management tools.
- Ensure all documents, samples and products received through are properly recorded and filed systematically and safely.
- Compose reports and correspondence containing decisions of designated manager.
- Process/arrange duty travel papers for department with 10 team members, .
- Monitor office/pantry supplies consumption and prepare monthly requisition for replenishment to ensure smooth flow of office operation.
- Formatting and binding documents and preparation of presentations and designs.
- Prepare / distribute correspondences.
- Record all incoming and outgoing documents.
Project Management Team – Support Staff
Qatargas
Doha
05.2007 - 12.2008
- Directly reporting to Interface Manager and provided assistance to four Engineer
- Responsible in receiving average 10 transmittals per day and correspondence pertaining to interface transactions.
- Established control and filing system of all documents and provided typing support services using Microsoft Office
Education
Bachelor of Arts - Marketing
Pamantasan Ng Lungsod Ng Maynila
Manila, Philippines 06.2002 - 03.2007
Skills
Planning projects
Software
Microsoft Office
Oracle
Certification
Iso 9001:2015 Internal Auditor
Accomplishments
- Prepare forecast and menu requirement for FIFA World Cup
- Provided support on the menu change during the Arab Cup
- Collaborated with Development Chef and Product Design team in launching four service change in the period on 10 years
- Involve in planning and launch of new stations and special events
- Digitalization of menu cards
- Setting up SOP
Timeline
Iso 9001:2015 Internal Auditor
10-2021
Planning & Nominated Supplier Specialist
Qatar Airways
03.2015 - Current
Planning and Nominated Product Officer
Qatar Airways
09.2013 - 02.2015
Service Design Officer
Qatar Airways
10.2012 - 08.2013
Projects Coordinator
Qatar AIrways
09.2009 - 09.2011
Senior Administration Assistant
Qatar AIrways
01.2008 - 08.2009
Project Management Team – Support Staff
Qatargas
05.2007 - 12.2008
Bachelor of Arts - Marketing
Pamantasan Ng Lungsod Ng Maynila
06.2002 - 03.2007
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