Summary
Overview
Work History
Skills
Accomplishments
References Available
Certification
Timeline
Generic

Irene Ramiro

Waianae,HI

Summary

A proven professional with strong internal and external communication skills. Possess exceptional customer service skills. Strengths include strong conflict resolution and mediation techniques. Strong accounting acumen to include but not limited to bank reconciliations, financial reporting, and monthly closing and audit requirements. Dedicated team player with the ability to multitask at multiple levels.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Controller/Director of Management Services

Associa Hawaii
12.2017 - 05.2024
  • Oversee the Select Property Group - assist Community Management team to coordinate operational management to include correspondence with owners, Board of Directors and vendors/contractors
  • Assure that the project management phase runs smoothly to obtain final release for completion
  • Utilizing GAAP principles to manage and audit operational financial & accounting activities
  • Responsible for budget management, financial analysis, forecasting, accounts payable, accounts receivable and financial reporting
  • Participate in the development of and support the company's strategic plans
  • Compile and analyze financial reporting packages
  • Develop and manage financial controls in accordance with the company and industry accounting requirements
  • Communicate financial metrics to senior management.

Sr. Property Manager

Hawaiian Properties, Ltd.
05.2016 - 12.2017
  • Managed condominium and single-family homes
  • Responsibilities included preparing and monitor monthly expenses per the approved budget
  • Coordinate contractors and vendors for repairs and new installation to common elements
  • Approve all invoices; attend Board meetings as required by the management contract
  • Performed inspections as called for in the management contract.
  • Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
  • Streamlined property management processes for improved efficiency and cost savings.

Director of Management Services

Associa Hawaii
04.2013 - 05.2016
  • Managed 10-11 Associations, involved preparation of annual budgets and reserve studies, preparation of monthly financial statements and variance reports, assist with CCI Inspection and issuance of violations, approving all vendor invoices, attend Board meetings as required by management contract with one on one correspondence with the Board, Contractors, Resident and Site Managers
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.

Property Manager/Assistant Controller

Hawaiian Properties, Ltd.
10.2007 - 03.2013
  • Managed (4) large HUD projects, (3) City projects and numerous residential properties, which includes all day-to-day activities involving tenants, subcontractors, board of directors and property management
  • Worked with owners to identify, develop and achieve community goals and objectives
  • Taught, promoted and enforced safe work practices among on-site staff
  • Monitored all infrastructure and building expenses and reviewed and approved invoices
  • Update tenant and unit information to keep current in housing database
  • Conduct annual re-examination appointments and unit inspections
  • Prepared monthly and annual expense forecasts, including any necessary recommended action required managing costs to achieve budget
  • Prepared annual budgets and worked closely with Resident Managers and the Board of Directors to monitor monthly variance reports
  • Supervise Residential and Government Housing accounting staff
  • Manage accounting operations, accounting close, account reporting and reconciliations
  • Develop and implement efficient accounting, financial and operational systems
  • Create and execute short and long-term customized comprehensive financial strategies to reach company goals
  • Reviewed accountant's book entries to ensure accuracy of the G/L
  • Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.

Skills

  • Excel
  • Word
  • Outlook
  • MRI
  • Real Page/Onesite
  • Avgar
  • Timberline
  • C3
  • Strongroom
  • Blackline
  • Preparing financial statements
  • Cash Flow Management
  • Staff Management
  • Audit preparation
  • Accounting management

Accomplishments

  • Obtained COS (Certified Occupancy Specialist) certification.
  • CMCA & AMS in Property Residential property management industry, hold Hawaii Real Estate License (inactive)
  • Managed townhomes and single-family homes in planned communities including high rise and master communities
  • Software conversion and transition from Corporate to local branch. 350 associations of over 48,000 units.
  • Proven leader, people management
  • Operational Management

References Available

True

Certification

  • Certified Hawaii Real Estate License (Inactive Status)

Timeline

Controller/Director of Management Services

Associa Hawaii
12.2017 - 05.2024

Sr. Property Manager

Hawaiian Properties, Ltd.
05.2016 - 12.2017

Director of Management Services

Associa Hawaii
04.2013 - 05.2016

Property Manager/Assistant Controller

Hawaiian Properties, Ltd.
10.2007 - 03.2013
  • Certified Hawaii Real Estate License (Inactive Status)

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Irene Ramiro