Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
ADDITIONAL INFORMATION
Generic

IRENISE M. PICHARDO

PHILADELPHIA

Summary

Secretary with expertise in managing data entry and generating insightful weekly reports, enhancing managerial decision-making. Skilled in optimizing office inventory and improving supply chain efficiency, with strong capabilities in customer relations and technology use. Committed to confidentiality and excellence in administrative tasks, aspiring to leverage skills in a dynamic and forward-thinking environment.

Overview

5
5
years of professional experience

Work History

Warehouse Worker

JQ Staffing
05.2022 - Current
  • General warehouse duties
  • Packing
  • Caping bottles
  • Inventory
  • Managed inventory, optimized storage, and streamlined order fulfillment processes, resulting in reduced processing times and improved accuracy rates.
  • Coordinated with cross-functional teams to enhance warehouse efficiency, implementing new organizational systems that boosted productivity.
  • Maintained meticulous records of stock levels, conducted regular audits, and ensured compliance with safety regulations and quality standards.
  • Streamlined order processing and packing procedures, significantly reducing turnaround times. Maintained precise stock records and conducted regular audits.

Social Work Volunteer

Covenant House
05.2025 - 08.2025

Case management shadowing

Youth Advisory Board program Coordination

Outreach

engagement activities









Intern

Life Turning Point
01.2025 - 03.2025
  • Assisted in daily operations, fostering a collaborative environment that enhanced team morale and productivity.
  • Implemented a feedback system to streamline communication, resulting in noticeable improvements in project timelines.
  • Participated in team meetings, contributing insights that supported strategic decision-making and strengthened project outcomes.
  • Case management
  • Intake process
  • Engage with residents
  • Connect with resources

Secretary

Angel Auto Repair Inc
01.2021 - 11.2022
  • Managed data entry and generated weekly reports, enhancing manager insights.
  • Directed clients to departments, ensuring seamless customer service.
  • Greeted and assessed visitor needs, improving visitor experience.
  • Maintained office inventory, optimizing supply chain efficiency.
  • Prepared and reviewed expense reports, ensuring policy compliance.
  • Enters data into prospect tracking system and runs prospect reports for managers weekly
  • Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson
  • Greets customers and determines the nature of their visit
  • Greeted visitors or callers to handle inquiries or direct to appropriate personnel
  • Ordered and dispensed supplies to maintain office inventory
  • Located and attached appropriate files to incoming correspondence requiring replies
  • Prepared expense reports in accordance with company policies and procedures
  • Reviewed and submitted expense reports for processing
  • Scheduled and confirmed appointments for clients or customers
  • Organized office supplies inventory to ensure timely ordering of materials when necessary
  • Composed professional correspondence such as letters, memos, emails
  • Learnt to operate new office technologies as were developed and implemented
  • Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, and Outlook

Education

Associate in Arts (A.A.) - Community and Human Services

Eastern University
05.2023

Skills

  • Office Staff Leadership
  • Accounts Payable
  • Accounts Receivable
  • Communication (Skillful)
  • Payroll
  • Records Preparation
  • Microsoft Office (Skillful)
  • Presentations (Skillful)
  • File Management
  • Scheduling
  • Confidentiality (Skillful)
  • Customer Relations (Skillful)
  • Resource Coordination (Skillful)
  • Inventory Control (Skillful)
  • Issue Resolution (Skillful)
  • Office Equipment
  • Multitasking (Experienced)
  • Time Management (Skillful)
  • Email (Skillful)
  • Technology (Skillful)
  • Staff Training
  • Case management (Skillful)

LANGUAGES

Spanish (Highly proficient)
English (Highly proficient)

Timeline

Social Work Volunteer

Covenant House
05.2025 - 08.2025

Intern

Life Turning Point
01.2025 - 03.2025

Warehouse Worker

JQ Staffing
05.2022 - Current

Secretary

Angel Auto Repair Inc
01.2021 - 11.2022

Associate in Arts (A.A.) - Community and Human Services

Eastern University

ADDITIONAL INFORMATION

  • EXPERIENCE
  • Secretary
  • Angel Auto Repair Inc, Philadelphia, PA
  • January 2021 - November 2022
  • Enters data into prospect tracking system and runs prospect reports for managers weekly
  • Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson
  • Greets customers and determines the nature of their visit
  • Greeted visitors or callers to handle inquiries or direct to appropriate personnel
  • Ordered and dispensed supplies to maintain office inventory
  • Located and attached appropriate files to incoming correspondence requiring replies
  • Prepared expense reports in accordance with company policies and procedures
  • Reviewed and submitted expense reports for processing
  • Scheduled and confirmed appointments for clients or customers
  • Organized office supplies inventory to ensure timely ordering of materials when necessary
  • Composed professional correspondence such as letters, memos, emails
  • Learnt to operate new office technologies as were developed and implemented
  • Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
  • INTERNSHIPS
  • Intern
  • Life Turning points
  • Case management
  • Intake process
  • Engage with residents
  • Connect with resources
  • Jan 2025 - Mar 2025
  • Philadelphia