Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Ires Almanza

Ires Almanza

Designer
Lawrenceville,GA

Summary

I am a highly capable and dedicated office assistant with exceptional customer service skills and hands-on experience supporting the activities of the clients and customers. I also possess strong office skills with an understanding of the importance of prioritizing a customer's needs. I am eager to pursue a career with a company which helps their customers accomplish their goals for success. My skill set is multi-faceted. Firstly, being bilingual is a must in today's customer service relations in which I am fluent in both Spanish and English. I pride myself in being punctual as well as having the capability of thriving under pressure to meet deadlines and quota. Some common denominator responsibilities that have been frequent throughout my work history are scheduling appointments, billing for clients, sales, front office management, and customer care.

Overview

8
8
years of professional experience

Work History

Designer

Legacy Florals
10.2021 - Current
  • Use my artistic ability to develop aesthetically pleasing designs.
  • Talk to walk-in customers about their custom made orders for a design of their choice based on the occasion.
  • Collaborate with funeral homes to fill and make for customers expectations for a beloved one.
  • Interact with customers about their wedding ideas for their theme and make them beautiful arrangements for their special day.
  • Take daily orders from our website, make order per order form and make sure they are dispatched to the residence or business.
  • Receive shipments of flowers and plants and maintain them in our cooler for daily care

DR'S ASSISTANT/BACK PAIN RELIEF SERVICES AND CONSULTATION

03.2019 - Current
  • I assist in checking the patients in, uploading or calling in for their X-ray or MRI
  • I reschedule appointments, call for confirmations, and inquire of insurance monetary limitations from the attorneys
  • Afterwards, I sit in with the patient and discuss their injuries and advise them on their pain management options
  • Once the patient is in the operations room, I assist the doctor with facet and cervical injections
  • The patient may request additional pain injections of Ketorolac that I inject into the patient's buttocks as patients are required to have several sessions.

OFFICE ASSISTANT AND DESIGNER/SAMANTHA ROSE DESIGNS

02.2016 - 01.2019
  • My duties consisted of opening and closing of the office and interacting with the public
  • I was in charge of handling new as well as current customers to provide fresh cut flowers and custom-made arrangements to a myriad of customers and events such as funerals or weddings
  • Maintenance of the structuring of the floral design in the storefront was a daily routine
  • In overview I was responsible for storefront sales, event coordination, appointments, and meetings for custom arrangements.

Education

High School Diploma -

Pheonix High School
Lawrenceville, GA
05.1998

Skills

  • Bilingual English/ Spanish
  • Artistic Abilities
  • Concept Development
  • Material Selection
  • Project Presentations
  • Design Implementation

Timeline

Designer

Legacy Florals
10.2021 - Current

DR'S ASSISTANT/BACK PAIN RELIEF SERVICES AND CONSULTATION

03.2019 - Current

OFFICE ASSISTANT AND DESIGNER/SAMANTHA ROSE DESIGNS

02.2016 - 01.2019

High School Diploma -

Pheonix High School

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