Goal-oriented professional successfully assists companies by developing and implementing updates to operational standards, team organisation and employee engagement strategies. Proactive and personable leader with top-notch skills in streamlining information, prioritising tasks and approaching issues with analytical mindset. Bringing years of experience and demonstrated track record of success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Business/Senior Data Analyst
Department of Premier and Cabinet
Sydney, NSW
04.2023 - 03.2024
Identify, develop and deliver reports and metrics that provide key organisational and employee related insights to identify trends and emerging issues to meet business needs.
Interpret, translate and communicate, both verbally and in written form, technical and complex analysis of data to audiences with varying statistical literacy, understanding of context and seniority, to inform decisions and gain stakeholder commitment.
Combine functional and business analytics with a strong technical expertise of reporting systems to drive process and system efficiencies/best practices, promote data integrity and ensure delivery of accurate reporting of data to management.
Create and maintain value adding business analytics on the department’s performance that are focused on developing the capability to provide actionable and impactful business insights to stakeholders.
Review and evaluate data sources and processes to contribute to the continuous improvement of reporting activities by researching and testing against contemporary methodologies, technologies, software and statistical techniques.
Provide support and advice, including the preparation of templates, training and guidelines, on the production and development of reports and metrics to support the data analytics capability in the team.
Collaborated with stakeholders across departments to define requirements for new projects.
Gathered feedback from end users regarding usability issues related to applications or systems.
Evaluated business processes for improvement opportunities through automation or streamlining.
Senior Data Analyst
Department of Agriculture, Fisheries and Forestries
Canberra, ACT
05.2021 - 03.2023
Work collaboratively with cross-functional teams and manage relationships with key stakeholders
Identify analytical methodologies and ensure data collection is managed appropriately and accurately
Work closely with subject matter experts and stakeholders to understand and document, business and data requirements
Have strong project management and business analysis experience
Participate in design discussions, understand application data, and able to create Power BI dashboards and reports - design, build and deploy
Develop SQL scripts and Power BI (DAX code) to curate transactional datasets from systems and data from other sources
Present concise data visualisation products to business and senior management
Manage and report on project deliverables and input into daily and weekly performance meetings and weekly and monthly reporting
Strong understanding of Azure DevOps or other version control systems
Developed detailed project plans outlining tasks, deadlines and resources needed for successful implementation of projects.
Translated business objectives into measurable success criteria that could be tracked over time.
Produced reports summarising findings from data analysis activities to facilitate informed decisions making.
Senior Business /Senior Data Analyst
Department of Education
Sydney, NSW
09.2018 - 04.2021
Identify analytical methodologies and ensure data collection is managed appropriately and accurately
Extract, manipulate and perform statistical analysis using tools such as SQL and PowerBI to produce informative and influential outputs and graphics for a wide range of stakeholders
Support the business with detailed data analysis providing insights and recommended actions based on insights and contribute to the design and implementation of data dashboards and reports
Extract, analyse and report customer and operational data, metrics and dashboards, using a range of exploratory data analysis techniques and provide appropriate reports and recommendations
Automate and streamline reporting / analytical process
Undertake data sourcing, data preparation, analysis design, data modelling and visualisation to support product development and customer experience strategies (BPMF - Business Process Management Framework KPI’s)
Mentoring Data Analysts, in querying customer data, performing analyses, and presenting findings in a clear and understandable language
Collaborate with the business data owners to establish business and data rules and be consultative partner on how each team can leverage data for their advantage
Identifying potential data risks and issues and assessing them against their mitigating controls
Recognising opportunities for enhancements of processes and controls
Senior Business /Senior Data Analyst
Department of Planning and Environment
Sydney, NSW
03.2018 - 09.2018
Develop and maintain performance monitoring and reporting systems and produce reports and graphs to provide insight into business performance, inform and support decision making and meet internal and external reporting requirements
Undertake quantitative data analysis and manage and review a wide range of data to identify issues, propose solutions and solve problems to enable continuous business improvement
Assist to develop data analysis models to determine success of business initiatives
Manage internal processes related to new online applications, and manage online submissions and database queries and issues to provide accurate advice and timely responses
Assist in the monitoring and reporting of major projects and modifications to project schedules to identify and resolve issues impacting on performance against agreed key project performance indicators
Assist in conduct of data quality checks and data cleansing to ensure data accuracy and integrity
Assist with development and maintenance of systems and processes to support team and unit operations
Business / Reporting Insights Analyst
Optus
Sydney, NSW
08.2015 - 03.2018
Delivery of deep analysis of quantitative and qualitative data, bringing consumer understanding and insights to key marketing and business issues and projects
Use quantitative analytics, visualisation, and statistics to depict trends and predict future behavioural change
Experience in functional scoping, documentation, gap analysis and process mapping/modeling
Responsible for producing metrics reports encompassing all the key business metrics
Assisting with streamlining existing reports and building enhanced reporting capability
Design and implementation of Data Warehouse and data-marts/data lake
Perform detailed trend analysis on performance data, and develop recommendations on potential performance improvements
Produced reports needs to be collated, reviewed and distributed on a periodic basis to different stakeholders
Excellent time management skills and ability to work on concurrent projects/multi-task within a fast-paced environment
Possess the ability to communicate analysis and insights to key stakeholders
Identified opportunities for process improvements across the organisation.
Collaborated with cross-functional teams on projects related to analytics initiatives.
Education
Certified Microsoft Data Analyst Associate
Microsoft
Sydney
02-2024
Information Technology
Charles Sturt University
Sydney, NSW
05-2010
Skills
Microsoft SQL Server 2008/2012/2014
Microsoft Power Apps/Flows (Automate)
SSRS, SSAS, SSIS
SAP BW, SAP HANA/S4
DAX, Power BI
Azure Data Lake
Azure Machine Learning
Data Visualisation Tools
Data Analysis Expertise
Problem-solving abilities
Certification
Microsoft Data Analyst Associate (DA- 100)
References
References available upon request.
Timeline
Senior Business/Senior Data Analyst
Department of Premier and Cabinet
04.2023 - 03.2024
Senior Data Analyst
Department of Agriculture, Fisheries and Forestries
Multicultural Communications and Events Advisor at Department Of Premier And CabinetMulticultural Communications and Events Advisor at Department Of Premier And Cabinet