Summary
Overview
Work History
Education
Skills
Timeline
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Iriana Reyes

Dillon ,CO

Summary

Professional Assistant Executive Housekeeper with strong organizational and multi-tasking skills as well as superior time and resource management capabilities. Dedication to completing tasks on time and surpassing expectations. Able to excel in fast-paced high-pressure environments. Proven leader with 15+ years' success in managing a diverse range of housekeeping task.

Overview

23
23
years of professional experience

Work History

Assistant executive

Vail Resorts.
Keystone, CO
05.2012 - Current
  • Collaborated with other administrative team members, human resources and the finance department on special projects and events.
  • Managed 120-30 housekeeping staff depending on season.
  • Assisted staff in completing tasks and corrected performance issues.
  • working with H2b and J1 visa.
  • Recruited and trained over 50 staff.
  • Developed team schedules and monitored productivity.
  • Order housekeeping supplies and equipment.
  • Inspect guest or Owner units to ensure cleanliness and tidiness.
  • proficient with excel, Microsoft, LMS, SMS, etc.
  • Direct performance of housekeeping staff.
  • Ensure maintenance and cleanliness of the areas on a continuous basis.
  • Reorganized the employee scheduling procedure by introducing a system that works with available time sheets data and assigns work hours dynamically.
  • helping to lead and direct housekeeping operations.
  • Ensure appropriate and safe use of chemicals and cleaning supplies.
  • Interview, hire and train housekeeping staff.
  • Manage employee records.
  • Ensure completion of periodic payroll input.
  • ​

Assistant executive

Vail Plaza
Vail, CO
06.2007 - 04.2012
  • Managing 20-30 housekeeping staff depending on season.
  • Maintained exceptional standards of cleanliness and performance.
  • Recruited and trained over 50 staff.
  • Assessed guest satisfaction and developed improvement plans.

Housekeeping supervisor

Vail Cascade
Vail, CO
04.2006 - 05.2007
  • making sure all the units were good for the next guest.
  • responded quickly to the guest request.
  • create and maintain interior standards of cleanliness
  • Communicating with my team, Owner and guest.

Housekeeper, Office coordinator and Assistant executive.

Charter at Beaver Creek
Beaver Creek, CO
05.2002 - 05.2006
  • Train and develop staff to meet company requirements.
  • Cultivate positive atmosphere with motivated high performance employees.
  • Adhere to operating budgets and correct for shortfalls.
  • Create and maintain interior and exterior standards of cleanliness.
  • Forecast needs and adjust staffing levels as required.
  • helping with 25-30 housekeepers plus housepersons depending the season.

Education

Associate degree in Hospitality Management. - Resort managment

Stemboat college
2002

Skills

  • Team Leadership
  • Staff development
  • hospitality background
  • Decision making skills
  • Hardworking
  • Extensive experience in recruiting and training of staff
  • Safety procedures
  • Budgeting
  • Scheduling
  • Employee Motivation
  • Proactive
  • Experience with the H2b or J1 visas

Timeline

Assistant executive

Vail Resorts.
05.2012 - Current

Assistant executive

Vail Plaza
06.2007 - 04.2012

Housekeeping supervisor

Vail Cascade
04.2006 - 05.2007

Housekeeper, Office coordinator and Assistant executive.

Charter at Beaver Creek
05.2002 - 05.2006

Associate degree in Hospitality Management. - Resort managment

Stemboat college

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