Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Iriangelis Urdaneta

Jacksonville

Summary

Responsible and hardworking individual with hands-on experience assisting in construction projects, using hand tools, and supporting general building, organization, and teamwork in warehouse and job-site environments. Quick learner, safety-conscious, and reliable with a strong work ethic and ability to follow instructions efficiently.

Overview

3
3
years of professional experience

Work History

Warehouse Associate

Amazon
Jacksonville, FL
10.2024 - Current
  • Loaded and unloaded trucks quickly and safely using pallet jacks and other equipment.
  • Sorted and organized merchandise in preparation for shipment.
  • Moved products and equipment to appropriate locations to maintain workspace cleanliness.
  • Assemble, sort, package and label products accurately.
  • Meet daily productivity and performance goals.

Customer Service Representative

Cuban bistro
Jacksonville, FL
05.2024 - 09.2024
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
  • Developed strong customer relationships and loyalty through effective communication.
  • Responded to telephone inquiries and complaints following standard operating procedures.
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.

Customer Service Representative

McDonald's
Jacksonville, FL
01.2023 - 04.2024
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.

Education

High School Diploma -

Atlantic Coast High School
Jacksonville, FL
05.2024

Associate in Arts (A.A.) - General studies

Florida State College at Jacksonville
Jacksonville, FL

Skills

  • Order picking
  • Problem-solving
  • Lifting and sorting
  • Heavy lifting
  • Wrapping and boxing
  • Attention to detail
  • Warehouse safety
  • Team collaboration
  • Product verification
  • Time management
  • Assisted in construction support

Languages

Spanish
Native or Bilingual
English
Full Professional
Portuguese
Full Professional

Timeline

Warehouse Associate

Amazon
10.2024 - Current

Customer Service Representative

Cuban bistro
05.2024 - 09.2024

Customer Service Representative

McDonald's
01.2023 - 04.2024

Associate in Arts (A.A.) - General studies

Florida State College at Jacksonville

High School Diploma -

Atlantic Coast High School