Iriberto Penaloza Meza
Fresno,CA
Summary
Proven leader and efficient problem-solver, I significantly enhanced client satisfaction and operational efficiency at Ottis Pizza through strategic business management and exceptional customer service. Skilled in masonry and comprehensive handyman tasks, my adaptable and collaborative approach ensures project success and repeat business. Expert in time management and verbal communication, I thrive in fast-paced environments, consistently delivering high-quality workmanship.
Overview
8
8
years of professional experience
Work History
Self Employed
Handyman
Fresno, CA
12.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Owner
Ottis Pizza
Fresno, CA
08.2021 - 11.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Masonry
John Ventresca Company
Fresno, CA
10.2016 - 08.2021
- Aided in reducing project timelines through efficient use of time management skills during masonry tasks.
- Enhanced project efficiency by skillfully mixing and applying mortar, cement, and grout for various masonry tasks.
- Completed detailed repair work on damaged masonry structures such as cracked walls or crumbling surfaces using specialized tools like chisels or hammers.
- Utilized common power and hand tools to complete each masonry project.
- Increased client satisfaction by consistently producing high-quality masonry workmanship.
- Demonstrated versatility with experience in various types of cement masonry projects, including commercial, residential, and industrial settings.
Handyman Helper
First Image Construction
Fresno, CA
01.2020 - 03.2021
- Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
- Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
- Supported customer relations by providing clear communication regarding project updates and estimated completion times.
- Upheld a professional demeanor when interacting with clients leading to strong rapport building.
- Improved client satisfaction by maintaining a clean and organized workspace during and after job completion.
- Collaborated with team members on larger repair projects, effectively dividing responsibilities for increased efficiency.
- Performed basic electrical tasks, contributing to the successful completion of various repair projects.
- Installed lighting fixtures to improve lighting and increase energy efficiency.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Completed repair jobs to restore functionality to electric and plumbing systems.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Removed and repaired carpet and wood flooring.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Painted walls, ceilings and other surfaces.
- Operated variety of power tools and hand tools.
Education
General Education -
McLane High School
Fresno, CASkills
- Flooring/tile/carpet
- Drywall
- Plumbing
- Painting
- Window install
- Framing
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
Timeline
Self Employed
Handyman
12.2023 - Current
Owner
Ottis Pizza
08.2021 - 11.2023
Handyman Helper
First Image Construction
01.2020 - 03.2021
Masonry
John Ventresca Company
10.2016 - 08.2021
General Education -
McLane High School