Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Iricela Molina

Salem,OR

Summary

School Office Specialist offering four years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of QA terms, tools and methodologies. Committed to improving overall business processes. Dependable School Office Assistant with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience

Work History

School Office Specialist/Instructional Assistant

Salem-keizer school district
Salem
01.2019 - Current
  • Maintain clerical records related to personnel, student attendance, student immunization, order supplies and materials
  • Answer and screen telephone calls and refer them to appropriate person/staff
  • Interpret and apply rules, regulations, procedures and departmental or school policies via phone call or in person
  • Filing sensitive information in the appropriate system/locked cabinet
  • Answering phone calls and assist parents with inquiries daily
  • Assist other staff members to supervise lunch and recess
  • Ensure all required safety drills are performed, completed and documented
  • Follow procedures to ensure payroll hours and extra hours are entered correctly
  • Double check payroll system before submitting staff hours
  • Find classroom coverage before or during class on a daily basis
  • Assist staff organizing their mailbox and help to create tickets when technology assistance is needed
  • Help teachers with sub plans and use of computer with tv display
  • Ensure daily visitors are sign in and are screened before providing any information

Racking & customer service

Atlas bolt & screw Co
08.2010 - 01.2022
  • I would assist co-worker with printing and sorting incoming orders from customers
  • Weight and pack the screw and bolt trays
  • Make labels for different type of products
  • Attach labels to boxes with attention to detail with each box
  • Train new seasonal employees on a yearly basis
  • I racked screws and bolts to have them ready to be painted.

Sales Associate

Macys
11.2018 - 01.2019
  • I would ring people up for their purchases
  • Opening credit cards and accepting payments
  • Helping customer in person and over the phone
  • Cleaning making sure everything looks presentable
  • Providing product knowledge and directing customers to specific areas
  • Greeting and assisting customers.

Helping in the classroom

Community action head start
02.2010 - 05.2010
  • Attending as a volunteer Monday through Thursday to assist teacher during class
  • Be prepared for weekly classes and assignments
  • Maintain presence before & after classes to support teacher and other staff
  • Assist cleaning the classroom the toys
  • Cooperate by helping the kids when needed
  • Establish communication with the kids in the classroom
  • Help children during breakfast and lunch
  • Attend field trips and help to supervise the class throughout the field trips.

Education

High school diploma -

South Salem high school
01.2009

Skills

  • Language: English - Fluent
  • Spanish – Native
  • Highly responsible & reliable
  • Calm, efficient, and organized with great attention to detail
  • Positive attitude and good communication skills
  • Ability to manage multiple tasks and balance shifting priorities while maintaining confidentiality
  • Ability to sort and file by alphabet or terminal digit
  • General knowledge of public assistance programs and terminology
  • Good team player
  • Proficient in Microsoft; Outlook, Word, Excel
  • Supply Management
  • Customer Relations

Languages

Spanish
Professional

Timeline

School Office Specialist/Instructional Assistant

Salem-keizer school district
01.2019 - Current

Sales Associate

Macys
11.2018 - 01.2019

Racking & customer service

Atlas bolt & screw Co
08.2010 - 01.2022

Helping in the classroom

Community action head start
02.2010 - 05.2010

High school diploma -

South Salem high school
Iricela Molina