Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

IRIEANNA WILLIAMS

Miami,FL

Summary

Medical esthetician with some years of experience from administrative duties to performing the full range of skin care treatments, as well as Laser Hair Removal. I quickly and easily build close relationships with my clients, and a client who feels heard and respected is a returning client. I deeply enjoy performing these services, this career and look forward to continuing to assist people in their skin care journey. Expanding my career, I currently graduated with a Medical Assistant certification in May of 2024.

Overview

4
4
years of professional experience

Work History

Medical Assistant

Med Aesthetics Miami
08.2024 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Taught patients about medications, procedures, and care plan instructions.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Recommended retail products for at-home use.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.

Medical Office Manager

Carter Wiggins & Associates
03.2024 - 09.2024
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.

Skin care Specialist / Laser Tech

Tao Spa Miami
09.2022 - 02.2023
  • Conducted first-time client consults, explaining the science and process behind treatments, and confidently answered all the clients' questions, increasing repeat clients by 13%
  • Developed personalized ongoing skincare regimens using a combination of natural products (Eminence) and in-house treatments
  • Increased customer satisfaction by 8% via exceptional skin care that included exfoliation, chemical peels, microdermabrasion, and other advanced skin refinement procedures
  • Operating and calibrating laser machinery (Candela: Gentle Max Pro) via laser hair removal
  • Utilizing wavelengths such as Alexandrite & NDYAG
  • Effectively explaining procedures to clients pre & post treatments, and if they were great candidates based upon consultation.

Front Desk Administration

Dermani Med Spa
10.2020 - 01.2022
  • Completed billing invoices, insurance forms, patient paperwork, and prescription authorizations and refills
  • Operated and maintained reception equipment, including phones, scanners, fax machines, printers, and copiers
  • Organized and re-stocked inventory to ensure readiness, increasing productivity by 13%
  • Organized and updated files for 4K+ patients per HIPAA policies and clinic standards, minimizing errors by 17%
  • Trained new hires in verifying insurance information to complete billing paperwork, increasing productivity by 27%
  • Prepared patient rooms, took vitals, and conducted weight checks, updating patient forms for doctor review.

Education

Medical Assisting

Celebrity Beauty
Miami, FL
09.2023

Bachelor of Science - undefined

University of West Georgia
Carrollton, GA

Skills

  • Indirect Patient Care
  • Medical Terminology
  • HIPAA Compliance
  • Medical office administration
  • Laser hair removal
  • Skincare treatments
  • Infection Control

Websites

Timeline

Medical Assistant

Med Aesthetics Miami
08.2024 - Current

Medical Office Manager

Carter Wiggins & Associates
03.2024 - 09.2024

Skin care Specialist / Laser Tech

Tao Spa Miami
09.2022 - 02.2023

Front Desk Administration

Dermani Med Spa
10.2020 - 01.2022

Medical Assisting

Celebrity Beauty

Bachelor of Science - undefined

University of West Georgia

Similar Profiles

CREATE PROFILE
IRIEANNA WILLIAMS