Irin Tuhibbull

• Monitored media coverage of the organization closely to identify opportunities for proactive outreach.
• Established key relationships with media representatives, securing positive coverage for the organization.
• Collaborated with cross-functional teams to ensure consistent messaging across all platforms and materials.
• Used various social media platforms for media and blogger outreach.
• Managed crisis communications, effectively mitigating potential reputational damage.
• Crafted persuasive speeches and talking points for executive presentations at industry conferences or meetings.
• Build relationships with key stakeholders such as advertisers, sponsors, and industry professionals to support the television network or production company's goals.

• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities. D
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Evaluated food service equipment needs for clients, recommending cost-effective solutions tailored to their specific requirements.
• Deployed Interpersonal skills to confront tough issues and constructively resolved disagreements.
• Monitored quality control in kitchen area and tracked and ordered food and supplies.
• Negotiated favorable supplier contracts for clients, securing quality ingredients at competitive prices while maintaining strong vendor relationships.
• Established effective communication channels between front-of-house and back-of-house staff members, fostering teamwork and collaboration across various departments within client establishments.
• Set store standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.

• Worked under the guidance of the MD of the Group and CEO, assisting in the smooth running of our department to deliver a high standard of branding and guest satisfaction.
• Increased brand awareness by developing and executing targeted marketing campaigns.
• Optimized social media presence by curating share-worthy content that resonated with followers and encouraged brand loyalty.
• Led a team of junior marketers, providing guidance and support in their professional development.
• Organized successful promotional events that attracted new customers and generated positive media coverage for the brand.
• Coordinated with design and media teams to develop high-quality creative assets.
• Generated sponsorships with related and partnering entities to enhance marketing objectives.
• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.

• Working under the general guidance of Marketing Manager, I assisted in running department and operations smoothly.
• Expand brand as per international guidelines for any branding and marketing.
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback.
• Works within department budget to develop cost-effective marketing plans for each product or service.
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects succeed.
• Working closely with international Teams and with Franchisees daily.
• .Manage Facebook and app.
• I also working closely with Digital Team and supply chain, too.

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• Launched quality assurance practices for each phase of development

• Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
• Closed out cash register and prepared cashier report at close of business.
• Enhanced customer satisfaction by implementing efficient bar operations and service standards.
• Completed bar opening and closing procedures.
• Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
• Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Checked ID cards and verified bar guests were of legal age.
• Ensure and provide flawless, upscale, professional, and high-class guest service experiences.
• Analyze customer feedback and provide strategic direction to improve overall rating continuously.
• Respond to guests' needs and anticipate their unexpressed ones.
• Please expect and react promptly to guests' requirements and questions.
• Actively listen to and resolve guests' complaints. Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery.
• Promote all amenities, conveniences, and programs offered.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.