Irina Adair
Moscow,ID
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. A capable Transportation Coordinator facilitates complete logistical support functions. Reduces costs with transportation optimization planning while maximizing delivery promptness. Conscientious communicator prioritizes team objective achievement and surpasses benchmarks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Resident Services and Transportation Coordinator
Paradise Creek of Olympus Retirement Living
01.2024 - Current
- Develops and maintains schedule for transportation requests by residents of community
- Develops and executes action plans for transportation to and from medical and social appointments for residents
- Understands and abides by safety practices as established in facility
- Communicates frequently and effectively with all Paradise Creek staff members, residents, and guests
- Maintains open communication with executive director regarding resident concerns, suggestions, and feedback
- Represents center to residents, family members of current or potential residents, and to community
- Understands relationship with state and federal regulatory agencies and works to maintain positive relationships
- Participates with facility executive director and other department directors in development and maintenance of practices and processes that promote infection control, fire safety, and hazard reduction
- Establishes close liaison with staff and residents
- Follows established protocols developed by leadership team
- Monitors and tracks guest suite reservations for cleaning needs
- Maintains and updates resident contact information, as well as directories
- Assists with mail and newspaper distribution to appropriate residents
- Other duties as assigned appropriate to position.
- Maintained operations in compliance with minimal supervision.
- Optimized vehicle utilization through strategic scheduling and efficient load planning methodologies.
Lyft and Uber Driver
Lyft and Uber Technologies
02.2023 - Current
- Obtained signatures from customers upon delivery of goods.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
Patient Service Coordinator
WSU VTH
06.2022 - 07.2023
- Greeting and directing patients to examination rooms
- Scheduling patient appointments and making reminder calls
- Informing patients about delays and wait times
- Update and verify patient information at every visit
- Assist patients with filling out patient history forms, consent forms and payment contract forms
- Review patient accounts, identify delinquent accounts
- Answer, investigate, and/or direct patient inquiries or complaints to appropriate medical staff member
- Coordinate Dr
- And department schedules.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Used MedVet to maintain electronic patient files, successfully maintaining over 100 patient files.
Veterinary Technician Assistant
WSU VTH
04.2022 - 05.2022
- Assist veterinarians
- Monitor vital signs
- Prepare animals for surgery
- Restrain animals during exams.
Veterinary Assistant
Cedar Veterinary Hospital
02.2022 - 03.2022
- Assist veterinarians
- Monitor vital signs
- Obtain blood, stool, and other samples
- Test blood, stool, and other samples
- Prepare animals for surgery
- Perform dental procedures
- Restrain animals during exams
- Administer medications and vaccines, and treatments prescribed by a veterinarian.
Costumer Service/Cashier
MediaMarkt Weiden
06.2021 - 11.2021
- Assisted customers with a warm and professional attitude
- Assisted customers with questions
- Handled emails, inbound calls, and outbound calls
- Took inventory
- Managed customer accounts.
Gas Station Attendant/Cashier
TOTAL Station Regensburg
12.2020 - 05.2021
- Handled inbound calls, and outbound calls
- Kept records of customer complaints
- Assisted customers with questions
- Assisted customers with a warm and professional attitude
- Managed customer accounts
- Took inventory.
Administrative & Business Operations (office)
German Military
01.2013 - 12.2018
- Support my unit in case of every upcoming technical issue
- Kept records of customer complaints
- Assisted customers with questions
- Assisted customers with a warm and professional attitude
- Booked appointments
- Managed customer accounts.
Soldier
German Military
01.2010 - 12.2018
- Serving at the German Military in the field of Technical Support and trainer at the basic training.
Education
Medical Terminology in Healthcare Management -
Penn Foster College
Arizona City, AZ02.2024
Bachelor's degree in Criminal Justice -
Penn Foster College
Arizona City, AZ02.2024
Child Psychology Certificate in Child Psychology -
Penn Foster College
Arizona City, AZ09.2023
Associate's degree in Technology -
Bundeswehrfachschule
Munich12.2020
Skills
- Computer skills
- Military Experience
- Human resources management (8 years)
- Administrative & Business Operations (8 years)
- Supervising experience (10 years)
- Project management
- Team management
- Events management
- Medical terminology
- Organizational, Communication, Presentation skills
- Quality Assurance
- Coordinating schedules
- Performance monitoring
Certification
- Examination in Electronics Technician for Information and Telecommunications Systems, Practice Management, 03/01/23, Present
- CPR Certification, 07/01/23, 07/01/25
- BLS Certification, 07/01/23, 07/01/25
- First Aid Certification, 07/01/23, 07/01/25
- Driver's License, 05/01/22, 05/01/26
- Commercial Driver's License (CDL), Class A, 05/01/26, ID
Assessments
- Work style: Reliability, Proficient, 06/01/22
- Front desk agent (hotel), Proficient, 01/01/23
- Food service: Customer situations, Proficient, 08/01/23
- Basic computer skills, Proficient, 02/01/23
- Early childhood development, Proficient, 08/01/23
- Customer service, Proficient, 12/01/23
- Customer focus & orientation, Proficient, 06/01/22
- Attention to detail, Proficient, 06/01/22
- Administrative assistant/receptionist, Proficient, 07/01/23
- Administrative support professional fit, Proficient, 11/01/23
- Written communication, Proficient, 07/01/23
- Warehouse shift leader, Proficient, 10/01/23
- Medical receptionist skills, Proficient, 01/01/23
- Customer service fit, Proficient, 11/01/23
- Veterinary technician, Proficient, 07/01/23
- Office manager, Proficient, 04/01/23
- Scheduling, Proficient, 10/01/23
- Work motivation, Proficient, 10/01/23
- Spreadsheets with Microsoft Excel, Proficient, 04/01/23
- Work style: Reliability, Proficient, 01/01/23
- Delivery driver, Proficient, 04/01/23
Military Service
Military, Germany, Sergeant, 01/01/10, 12/01/20, Support my unit in case of every upcoming technical issue., Kept records of customer complaints, Assisted customers with questions, Assisted customers with a warm and professional attitude, Booked appointments, Managed customer accounts
Languages
German
Native or Bilingual
Timeline
Resident Services and Transportation Coordinator
Paradise Creek of Olympus Retirement Living
01.2024 - Current
Lyft and Uber Driver
Lyft and Uber Technologies
02.2023 - Current
Patient Service Coordinator
WSU VTH
06.2022 - 07.2023
Veterinary Technician Assistant
WSU VTH
04.2022 - 05.2022
Veterinary Assistant
Cedar Veterinary Hospital
02.2022 - 03.2022
Costumer Service/Cashier
MediaMarkt Weiden
06.2021 - 11.2021
Gas Station Attendant/Cashier
TOTAL Station Regensburg
12.2020 - 05.2021
Administrative & Business Operations (office)
German Military
01.2013 - 12.2018
Soldier
German Military
01.2010 - 12.2018
Medical Terminology in Healthcare Management -
Penn Foster College
Bachelor's degree in Criminal Justice -
Penn Foster College
Child Psychology Certificate in Child Psychology -
Penn Foster College
Associate's degree in Technology -
Bundeswehrfachschule
- Examination in Electronics Technician for Information and Telecommunications Systems, Practice Management, 03/01/23, Present
- CPR Certification, 07/01/23, 07/01/25
- BLS Certification, 07/01/23, 07/01/25
- First Aid Certification, 07/01/23, 07/01/25
- Driver's License, 05/01/22, 05/01/26
- Commercial Driver's License (CDL), Class A, 05/01/26, ID
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