Overview
Work History
Education
Skills
Certification
Languages
Timeline
Summary
Generic
IRINA CHIRELLO

IRINA CHIRELLO

Littleton,CO

Overview

20
20
years of professional experience
1
1
Certificate
5
5
years of post-secondary education

Work History

Treasury Management Implementation Specialist

US Bank
09.2024 - Current
  • Onboard new and existing customer implementations of Treasury Management payables, receivables, and other financial products to provide a smooth, seamless onboarding experience with Treasury Management products (ACH, Wires, Single Point, ARP and ZBA).
  • Serve as the main point of contact between the customer representative and U.S. Bank during the implementation process via phone or email, conducts onboarding activities, performs analyses, monitors, and tracks implementation requests from point of sale to customer use.
  • Build up positive customer relationships by ensuring an optimal level of service delivery and product functionality exceeding customers’ expectations.
  • Developed clear documentation for all implementation processes and procedures, enabling easy knowledge transfer among team members.
  • Contributed to the continuous improvement of implementation processes through regular feedback sessions and lessons learned discussions.

Underwriting Associate Analyst

Wells Fargo
04.2020 - 05.2024
  • Led critical 24-month project ensuring accuracy in loan modification denials. Oversaw daily quota analysis, promptly addressing discrepancies. Conducted extensive research and applied expert knowledge meticulously reviewing mortgage requests ensuring full compliance. Analyzed borrower data by consistently meeting and exceeding review targets and achieved remarkable 97% accuracy rate in internal audits.
  • Completed analytical work in a high priority time sensitive project with the focus of ensuring prior customer decisions were accurate.
  • Researched and evaluated complex processes and tasks that may require research into the cause and effect of challenges or procedures.
  • Reviewed consumer mortgage requests and supporting documents to ensure all loan applications were completed, compliant, and met 100% qualifying criteria by applying mortgage guidelines knowledge and analytical thinking.
  • Analyzed borrower credit reports, liability analysis, income calculation, asset documentation, and property valuations to determine risk and mortgage eligibility according to the company’s lending rules.
  • Consistently met 100% of daily quota application review and achieved the top 5% within the department in review quality and volume production requirements.
  • Remote

Small Business Loan Operations Analyst (SBA)

Funding Circle
06.2018 - 01.2020
  • Supported underwriting team of 10 underwriters by compiling credit applications and tax return data in the system with a high degree of accuracy and on time.
  • Processed 100% of small business loans within the required timeframe and used collected borrower credit and business details to prepare the credit underwriting model for underwriting review.
  • Reviewed balance sheets, income and cash flow statements.

Loan Officer

Gershman Mortgage
02.2016 - 04.2018
  • Developed personal mortgage client base by connecting with real estate firms via cold calling (up to 50 calls/day), proactively soliciting new residential mortgage business, and promoting the company’s services.
  • Gathered and analyzed applicants' financial status, credit, and property evaluation to assess eligibility for a home loan.
  • Validated 100% of assets and liabilities on loan applications before moving applications to the underwriting review. Determined appropriate rate locks, issuance of disclosures, overage and underage waivers, and fee waivers.
  • Educated clients on residential loan products and available credit options to ensure a full understanding of their mortgage options and the risks and benefits of each Generated 100% of pre-qualification/commitment letters within the requested timeframe.
  • Provided excellent customer service to clients by communicating timely, effectively, and with empathy.

Data Entry Clerk

US Bank
12.2013 - 05.2015
  • Provided clerical assistance to members of the Residential Default Mortgage Management Department.
  • Used computerized systems (Lending Portal, Lotus Notes, Enterprise Content Management System) for tracking and gathering data.
  • Audited, resolved documentation discrepancies, and uploaded 100% of documents for residential default loans within the required timeframe.

Owner and General Manager Manager

Crystal Clean Homes
12.2005 - 12.2015
  • Manage business operations for residential and commercial accounts
  • Create and implement marketing plan.
  • Administer payroll
  • Conducted regular performance evaluations, providing constructive feedback to improve staff productivity.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Managed inventory and supplies to ensure timely availability for all cleaning projects.

Education

BBA - Business Administration

University of Cincinnati
Cincinnati, OH
09.2007 - 09.2012

Skills

  • Project management, reporting and documentation
  • Customer communication and empathy
  • Credit analysis, Underwriting guidelines
  • Data and document analysis
  • Mortgage lending, Banking
  • Employee relations management, Staff hiring
  • Business management

Certification

  • Microsoft Excel MOS Certification Training

ED2GO (Nov 2024-June 2025)

  • Real Estate License - (FA100104739)
  • MLO License-(NMLS#1410037)

Languages

English
Full Professional
Russian
Native or Bilingual

Work Type

Full Time

Work Location

RemoteHybrid

Timeline

Treasury Management Implementation Specialist

US Bank
09.2024 - Current

Underwriting Associate Analyst

Wells Fargo
04.2020 - 05.2024

Small Business Loan Operations Analyst (SBA)

Funding Circle
06.2018 - 01.2020

Loan Officer

Gershman Mortgage
02.2016 - 04.2018

Data Entry Clerk

US Bank
12.2013 - 05.2015

BBA - Business Administration

University of Cincinnati
09.2007 - 09.2012

Owner and General Manager Manager

Crystal Clean Homes
12.2005 - 12.2015

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

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