Irina Gleyzer
Brooklyn
Summary
Dynamic Property Manager with extensive experience at Metro Management Development, skilled in administrative practices and proficient in MS Office Suite. Demonstrated success in optimizing operational efficiency and maximizing tenant satisfaction. Strong leadership and communication abilities cultivate collaborative relationships with stakeholders, driving streamlined processes and enhanced service delivery.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Property Manager
Metro Management Development
Brooklyn
05.2024 - 02.2025
- General office work.
- Working with HPD, DOB, and several other City of New York agencies.
- Working with shareholders regarding billing, the need for parking allocation.
- Working with various vendors.
- Preparing the necessary documents for the annual audit.
- Working with the Co-Op law firm regarding shareholder legal issues, Co-Op purchase closings, transfers, etc.
- Working with the board of directors.
- Making sure that porters do their daily duties in the upkeep of the buildings and the surrounding grounds.
- Filling out the Co-op questionnaire.
- Submitting purchase applications and renovation applications to the board for review and scheduling interviews.
- Tenants: Dealing with tenants, responding to inquiries and complaints, and overseeing move-ins and move-outs.
- Making sure vendors are paid on time, and that the correct work was done.
- Updated tenant and unit information to keep current in housing database.
- Managed all maintenance requests from tenants in a timely manner.
Property Manager
Harway Terrace Inc
Brooklyn
07.2021 - 05.2024
- General Office work
- Working with HPD, DOB, and several other City of New York agencies
- Working with shareholders regarding billing, the need for parking allocation
- Working with various vendors
- Preparing necessary documents for the annual yearly audit.
- Working with the Co-Op law firm regarding shareholder legal issues, Co-Op purchase closings, transfers, etc.
- Working with the board of directors.
- Marking sure that porters do their daily duties in the upkeep of buildings and of the surrounding grounds.
- Filling out the Co-Op questionnaire
- Submitting purchase applications to the board and scheduling interviews
- Issuing Violations for breaking house rules etc.
Front desk associate
New York Laser Vision of Brooklyn NY
Brooklyn
01.2021 - 07.2021
- Schedule patients for several different providers
- Set up post-op appointments.
- Verified patient eligibility and benefits with Insurance Companies
- Work with providers regarding their care etc.
Floor Manager (Promoted)
Allure Clinic, / Goals Aesthetics & Plastic Surgery Center
Brooklyn
09.2017 - 07.2018
- Human resources (Promoted)
- Management of staff scheduling
- Managing office payroll, cash flow
- Managed the office paperwork and took care of office orders anything from supplies to medical needs of the office.
- Training new employees
Patient Coordinator
Allure Clinic, / Goals Aesthetics & Plastic Surgery Center
Brooklyn
04.2017 - 07.2018
- Greet and check-in patients, and collect personal, medical, and insurance information
- Schedule, reschedule, and verify patient appointments; schedule appointments with secondary care providers
- Collect patient co-payments and record payment transactions; obtain third-party payer authorization for services provided and communicate outstanding balances to insurance companies and patients
- Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays.
- Manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic
- Manage office and medical supply inventories; receive deliveries and organize supplies in stockroom and exam rooms
Medical Office Supervisor
LF Medical Service of NY
Brooklyn
08.2016 - 04.2017
- Dealt with customer issues including payment for services, and patient complaints, implemented corrective action to resolve issues and meet customer service goals and helped customers understand their bills for services rendered
- Supervised patient and vendor flow between Front Office and Back Office
- Managed employees' schedules and payroll
- Liaison between Physicians and Medical Group Administration
- Educated Front Office personnel on the growing changes in Medical Insurance Carrier's coverage and benefits
Associate Manager
Laser and Microsurgery Institute
Brooklyn
03.2015 - 07.2016
- Coordinated and oversaw scheduling, supervising, and development of front office receptionists
- Planned and executed staff training and meetings.
- Maintained close and harmonious working relationships with all departments through clinic coordination meetings
- Verified patient eligibility and benefits with Insurance Companies
- Developed and implemented the system which keeps track of the information and data.
- Maintained inventory of supplies and restocked supplies as necessary
- Assisted the manager with overseeing all office operations.
- Made arrangements for facility repairs and routine cleanings.
- Trained and mentored new office staff.
Associate Manager
Hamilton Drugs
Brooklyn
07.2008 - 03.2015
- Oversaw day-to-day pharmacy operations, including budgeting, achievement of business objectives, and minimizing wait time.
- Contact 3rd party providers and practitioners to correct claims and optimize patient drug regimens.
- Executed administrative duties such as coordinating weekly schedules of employees, sustaining inventory, and responding to daily correspondence from clients, insurance carriers, doctors, and pharmaceutical representatives.
- Increased sales by 15% and gross margins by 18% as well as reduced expenses and waste through keen inventory control
- Focused on customer needs and satisfaction, ensuring customers were provided World Class Customer Service through the use of best practices and prompt communication with physicians.
- Recruited, trained, coached, and motivated pharmacy technicians to ensure high levels of customer service and safety.
- Organized and participated in various community events.
Education
Bachelors - business management and finance
Brooklyn College
Brooklyn, NY12.2015
Skills
- Windows operating systems
- Document preparation
- Building maintenance
- MS Office Suite and Visio
- Administrative practices
- iOS operating systems
Certification
Notary Public, New York
Languages
Russian, Fluent
Timeline
Property Manager
Metro Management Development
05.2024 - 02.2025
Property Manager
Harway Terrace Inc
07.2021 - 05.2024
Front desk associate
New York Laser Vision of Brooklyn NY
01.2021 - 07.2021
Floor Manager (Promoted)
Allure Clinic, / Goals Aesthetics & Plastic Surgery Center
09.2017 - 07.2018
Patient Coordinator
Allure Clinic, / Goals Aesthetics & Plastic Surgery Center
04.2017 - 07.2018
Medical Office Supervisor
LF Medical Service of NY
08.2016 - 04.2017
Associate Manager
Laser and Microsurgery Institute
03.2015 - 07.2016
Associate Manager
Hamilton Drugs
07.2008 - 03.2015
Bachelors - business management and finance
Brooklyn College
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