Irina Glickman

• Built and strengthened long-lasting existing client relationships based on accurate price quotes and customer-centric terms.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.

Among the main projects:

• Improved of output for a large defense organization – established of Production Planning Control (PPC) department, developed planning tools, training and mentorship of planners, established measurement tools while defining key performance indicators (KPI) and their measuring techniques
• Project diagnosing performance and improvement of a large defense organization – building a model for inventory management policy, performing organizational structure changes, characterization of measurement tools, definition of KPIs and performance objectives
• Standardization project – defined standardization model and built a dynamic tool that enables the model implementation

• Managed projects in international customers program from procurement to commission.
• Managed customers, defined production strategies, built forecasts and controlled costs.
• Monitored project performance to identify areas of improvement and make adjustments.
• Managed integration between various factory functionaries, managed Production Planning Control's (PPC) tasks and performance control.
• Developed reports for project’s efficiency optimization, collaborated with ERP system developers for aligning it with project needs.