Irina Glushchenko
Millbury,OH
Summary
Organization is something I excel at. I've significantly improved filing system efficiency and reduced inventory discrepancies. My willingness to learn computer skills and commitment to exceptional customer service have consistently elevated team performance and client relations.
I pride myself on being reliable and I work well with others. Moving to another country and learning a new language as well as new customs has made me adaptable in other areas such as a dynamic work environment. My collaborative mindset contributes toward goal achievement and a peaceful work environment
Overview
18
18
years of professional experience
Work History
Administrative Assistant/merchandising
Marshall's (TJX Parent Company)
08.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Merchandising Specialist
Specialty Beverage Company
11.2007 - 10.2010
- Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
- Arranged merchandise in alignment with store planogram.
- Reduced shrinkage rates by conducting thorough inventory checks and addressing discrepancies promptly.
- Assembled quarter and full-size point of purchase promotional displays.
Administrative Coordinator
Construction Specialties
07.2006 - 08.2007
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Education
High School Diploma -
Yasnogorsk High School
Yasnogorsk Russia05.1998
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
Languages
Russian
Full Professional
Interests
I enjoy knitting, painting and being at the ocean enjoying nature I also enjoy cooking and extending hospitality by hosting small gatherings at my home
Timeline
Administrative Assistant/merchandising
Marshall's (TJX Parent Company)
08.2023 - Current
Merchandising Specialist
Specialty Beverage Company
11.2007 - 10.2010
Administrative Coordinator
Construction Specialties
07.2006 - 08.2007
High School Diploma -
Yasnogorsk High School
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