Irina IANCU
Naples,Florida
Summary
I`m a well educated, multi-lingual ( English, Spanish & Romanian), organized and dependable team player successful at managing multiple priorities with a positive attitude.
Hardworking, multi-tasking and passionate job seeker with strong organizational skills.
Overview
7
7
years of professional experience
Work History
Server
TPC Treviso Bay
Naples , Florida
2023.11 - Current
- Provide immediate attention to members and guests upon being seated.
- Place meal order through POS system, with proper table and seat number, and cover counts, ensuring that all drink and food items are correctly recorded to Member accounts and that all other information resulting from the entry is correct.
- Serve each course of the meal by placing dish in front of each person using proper serving procedures. Within two minutes, ensure meal satisfaction with all parties at the table.
- Observe beverages at the table frequently and replenish all beverages at the table before a Member or guest has to ask.
- Ensure all items are cleared at the proper time and using the proper procedure.
Server
Allegheny Country Club
Sewickley , PA
2023.05 - Current
- Greeting members with a big smile in a polite and a professional manner
- Checking with the members and making sure that they are getting served with the best quality food
- Bussed and reset tables to keep dining room and work areas clean
- Explained menu items and suggested appropriate options for food allergy concerns
- Worked with POS system to place orders, manage bills and handle complimentary items.
Member
Association Of Accredited Small Business Consultants
Pittsburgh , PA
2023.01 - Current
- Devised processes to boost long-term business success and increase profit levels
- Developed complete business plans and operational strategies for new and existing business
- Evaluated situations and delivered targeted solutions using various tools and resources
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Front of House
Palisades Tahoe
Olympic Valley , CA
2022.11 - 2023.03
- Assigned wait staff to service guests in sections
- Offered guests choice of seating and escorted to appropriate table
- Trained new staff in front-of-house procedures, customer relations and cleaning
- Helped guests at tables when in need of assistance
- Reset tables between guests by restocking low items and wiping down surfaces.
Server
Allegheny Country Club
Sewickley , PA
2022.04 - 2022.10
- Greeting members with a big smile in a polite and a professional manner
- Checking with the members and making sure that they are getting served with the best quality food
- Bussed and reset tables to keep dining room and work areas clean
- Explained menu items and suggested appropriate options for food allergy concerns
- Worked with POS system to place orders, manage bills and handle complimentary items.
Childcare Teacher
Deer Valley Resort
Park City , UT
2021.12 - 2022.04
- Monitored classroom to verify safe and secure environment
- Organized activities to teach preschool children foundational learning skills such as letters and numbers
- Instructed children in health and personal habits, such as eating, resting, and toileting
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
European Funds Consultant
REI INTERNATIONAL
Bucharest , Romania
2020.09 - 2021.09
- Analysing the available programs in order to identify the funding solutions for potential beneficiaries
- Evaluating the beneficiaries eligibility
- Preparing the adequate financing sources: opportunities analysis, economic-financial analysis, administrative assesment, eligibility analysis ( POR, POC, PNDR, PNRR, HG807/2014)
- Developing and submitting the specific documentation for accesing grants: prepare business plan, feasibility studies, financing requests, cost-benefits analyses, risk analysis
- Assistance in the implementation phase of the projects: development of the aquisition procedures, answers to clarification letters, reimbursement documents, intermediary and final reports.
Kindergarten Teacher
Millennium
Cluj-Napoca , Romania
2020.02 - 2020.08
- Incorporated art, music and physical activity into curriculum for well-rounded education
- Creating a possitive and appropriate classroom environment that is conducive to learning
- Maintaining an open line of communication with parents and providing appropriate information
- Collaborated in planning, organizing and implementing instructional programs to facilitate academic, intellectual and social development
- Monitored and evaluated student progress through regular assessments and observations.
Business Transformation Officer
Medline
Cluj-Napoca , Romania
2020.01 - 2020.02
- Planning, developing and delivering communications for each project or initiative
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Managed time efficiently in order to complete all tasks within deadlines
- Developing materials based on internal communications calendar
- Managing company's expenses
- Writing daily Excel reports.
Logistics Assistant
Robert Bosch GmbH
Jucu-Herghelie , Romania
2019.01 - 2019.05
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records
- Using ERP software ( SAP)
- Generated monthly performance reports to track and analyze shipping trends.
Front Desk Receptionist
Bulboaca & Associations
Bucharest , Romania
2018.01 - 2018.08
- Welcoming clients and visitors upon arrival at reception
- Confirmed appointments, communicated with clients, and updated client records
- Answered multi-line phone system and transferred callers to appropriate department or staff member
- Routed incoming mail and messages to relevant personnel without delay
- Scheduled office meetings and client appointments for staff teams
- Completed all tasks in compliance with company policies and procedures.
Barista
Dunkin Donuts
Eastham , MA
2017.06 - 2017.10
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Elevated customer loyalty by using strong communication abilities to resolve customer problems
- Used POS system to accurately enter orders and process payments
- Helped management keep adequate supply on hand by notifying of shortages.
Practice Stage
BRD GSG UNIVERSITATE
Bucharest , Romania
2017.03 - 2017.06
- Developing and utilizing spreadsheets, databases and other computer applications
- Managing specialized information, reports, forms dealing with fees, billing, tracking of projects
- Entering information into the financial accounting system of the company.
Customer Service Representative
Provident Financial
Bucharest , Romania
2016.11 - 2017.03
- Responded to customer requests for products, services, and company information
- Updated account information to maintain customer records
- Followed up with customers about resolved issues to maintain high standards of customer service
- Managed over 50 customer calls per day
- Increase sales by 10%.
Education
Master's Degree - European Affairs and Project Management
Babes Bolyai
Bachelor's Degree - Business Administration
University of Bucharest
Skills
- DIGITAL SKILLS
- Microsoft Office
- MY SMIS
- SAP
- Outlook
- Google Docs
- Google Drive
- Jonas System
- ORGANISATIONAL SKILLS
- Delegating tasks or responsibilities
- Working well in challenging, fast-paced, high-stress and deadline-oriented environments
- COMMUNICATION AND INTERPERSONAL SKILLS
- Excellent written and verbal communication skills
- Dynamic, results-oriented problem solver
- Project Management
- Business Planning
- Business Development
- Business Intelligence Analysis
Accomplishments
- CONFERENCES AND SEMINARS
- Business Camp- Summer School for Future Entrepreneurs
- Special edition DIECE- Totalitarian reverberations in East- Central Europe
- The limits of my language ar the limits of my world- Risk Situations Modern and Crisis Management
- Those who know nothing of foreign languages know nothing of their own-Time management
- LINKEDIN LEARNING - Certificates of Completion
- Business Analysis Foundations
- Business Etiquette: Phone, Email, and Text
- Critical Thinking and Problem Solving
- How to Develop your Career Plan
- Project Management Simplified
- Strategic Planning Foundations
- Word Essential Training (Microsoft 365)
- PowerPoint Tips and Tricks
- Excel Essential Training (Microsoft 365)
Languages
- Spanish, Full Professional
- English, Full Professional
Timeline
Server
TPC Treviso Bay
2023.11 - Current
Server
Allegheny Country Club
2023.05 - Current
Member
Association Of Accredited Small Business Consultants
2023.01 - Current
Front of House
Palisades Tahoe
2022.11 - 2023.03
Server
Allegheny Country Club
2022.04 - 2022.10
Childcare Teacher
Deer Valley Resort
2021.12 - 2022.04
European Funds Consultant
REI INTERNATIONAL
2020.09 - 2021.09
Kindergarten Teacher
Millennium
2020.02 - 2020.08
Business Transformation Officer
Medline
2020.01 - 2020.02
Logistics Assistant
Robert Bosch GmbH
2019.01 - 2019.05
Front Desk Receptionist
Bulboaca & Associations
2018.01 - 2018.08
Barista
Dunkin Donuts
2017.06 - 2017.10
Practice Stage
BRD GSG UNIVERSITATE
2017.03 - 2017.06
Customer Service Representative
Provident Financial
2016.11 - 2017.03
Master's Degree - European Affairs and Project Management
Babes Bolyai
Bachelor's Degree - Business Administration
University of Bucharest
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