Irina lawrence
Priest River,ID
Summary
Detail-oriented professional with great experience in baking fresh goods, leading the team, heavy-duty cleaning, and additionally caregiving. I have exceptional customer engagement and problem-solving skills, and I consistently enhance team performance and ensure high-quality product standards. A reliable team player, I thrive in fast-paced environments while maintaining a friendly demeanor. I am a fast learner, and I like to be the leader of the team, always pushing myself to get better and faster. I am ready to work in a professional environment and with competent supervisors.
Overview
6
6
years of professional experience
Work History
Bakery Assistant
Winter Ridge Natural Foods
Sandpoint, ID
12.2023 - 06.2025
- Assisted in decorating cakes and pastries for customer orders.
- Stocked shelves with baked goods and ingredients regularly.
- Supported team members during busy production periods.
- Monitored inventory levels and reported shortages to management.
- Engaged with customers to provide product information and recommendations.
- Set up fresh baked goods in front display, organizing for visibility, and to showcase daily specials or items with limited availability or shelf-life.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Followed recipes to ensure consistent quality of finished products.
- Operated ovens, proofers, scales, and mixers for the bakery.
- Inspected equipment regularly to identify any maintenance needs or malfunctions.
- Baked scones, cookies, cakes, and other fresh baked goods under direction of professionals.
- Kept accurate records of all baking supplies used in production.
- Wrapped, weighed, and priced bakery items, ensuring accurate labeling.
- Monitored oven temperatures and baking times for optimal product outcomes.
- Managed customer complaints and resolved issues in a timely and professional manner.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained cleanliness of workstations and bakery equipment.
- Maintained safe food handling practices to prevent germ spread.
Cashier Team Lead
Winter Ridge Natural Foods
Sandpoint, ID
09.2022 - 12.2023
- Supervised cashier team to ensure efficient customer service.
- Trained new cashiers on register operations and customer interaction.
- Managed cash handling procedures for daily transactions.
- Resolved customer inquiries and complaints effectively and professionally.
- Collaborated with management to improve overall store operations and customer experience.
- Developed strong working relationships with team members to foster collaboration.
- Processed refunds and exchanges according to company policy.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Monitored cashier performance, providing feedback as needed.
- Verified customer age requirement for alcohol purchases.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Rotated and merchandised products at point-of-sale to improve impulse buy rate.
- Scanned items and checked pricing on cash register for accuracy.
- Offered customers carry-out service at completion of transaction.
Deli Worker
Mitchell's Harvest Foods
Priest River, ID
07.2021 - 08.2022
- Prepared deli meats and cheeses for customer orders and daily displays.
- Assisted customers in selecting products and provided knowledgeable recommendations.
- Maintained cleanliness and organization of deli counter and equipment.
- Organized the storage areas for deli products, ensuring that all items were properly labeled and stored according to health department regulations.
- Greeted customers in a friendly manner and provided excellent customer service.
- Prepared cold cuts, salads, sandwiches and other deli foods using established recipes or customer requests.
- Performed opening and closing duties such as setting up equipment and closing registers at the end of shifts.
- Maintained safe food handling practices to prevent germ spread.
- Brewed and served coffee and tea.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Restoration Crew Member
SERVPRO Of Tacoma
Tacoma, WA
02.2020 - 05.2021
- Prepared sites for restoration by clearing debris and organizing materials.
- Followed safety protocols while handling hazardous materials during clean-up.
- Documented restoration progress and reported findings to supervisors daily.
- Loaded and unloaded trucks transporting construction materials to the site.
- Verified moisture presence and sprayed and fogged upholstery, carpets and accessories with fabric conditioners and protectors.
- Cleaned items that were saved from damage.
- Catalogued items that were damaged in mold, fire, or water damage.
Caregiver
Koreans Womans Association
Tacoma, WA
03.2019 - 01.2020
- Assisted clients with daily living activities and personal care needs.
- Developed strong relationships with clients to promote emotional well-being.
- Provided transportation and companionship for clients to medical appointments.
- Maintained clean and well-organized environment for client happiness and safety.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Helped clients get in and out of beds and wheelchairs.
- Consulted with client care team to continually update care plans.
Education
High School Diploma -
Science And Math Institute
Tacoma, WA06-2019
Skills
- Cake decorating
- Inventory management
- Order fulfillment
- Food safety
- Customer engagement
- Problem solving
- Attention to detail
- Health department standards
- POS system experience
- Punctual and reliable
- Fast learner
- Quality control
- Friendly and outgoing
- Personal care
- Safety protocols
- Housekeeping
- Heavy lifting
- Multitasking and organization
- Daily living activities assistance
- Team collaboration
- Conflict resolution
- Adaptability
Timeline
Bakery Assistant
Winter Ridge Natural Foods
12.2023 - 06.2025
Cashier Team Lead
Winter Ridge Natural Foods
09.2022 - 12.2023
Deli Worker
Mitchell's Harvest Foods
07.2021 - 08.2022
Restoration Crew Member
SERVPRO Of Tacoma
02.2020 - 05.2021
Caregiver
Koreans Womans Association
03.2019 - 01.2020
High School Diploma -
Science And Math Institute
Similar Profiles
Briar WilliamsBriar Williams
Bakery Production Worker at Winter Ridge Natual FoodsBakery Production Worker at Winter Ridge Natual Foods
Rushabh PatelRushabh Patel
Lift Operator/Rentals at Mission Ridge Winter ParkLift Operator/Rentals at Mission Ridge Winter Park
Piper RossPiper Ross
Food Service Worker at Mission Ridge Winter ParkFood Service Worker at Mission Ridge Winter Park
Alexis CumstonAlexis Cumston
Victim and Witness Program Coordinator at Pend Oreille County Prosecutors OfficeVictim and Witness Program Coordinator at Pend Oreille County Prosecutors Office
Nicole HudsonNicole Hudson
Bartender at Grand Casino HinckleyBartender at Grand Casino Hinckley