Irina Lisciuc
Lake Zurich,IL
Summary
Dynamic office assistant with extensive experience in managing high-volume calls and addressing in-person inquiries, ensuring seamless communication and support. Recognized for a diligent and respectful attitude when interacting with clients and colleagues, fostering positive relationships that enhance teamwork. A flexible and hardworking professional dedicated to optimizing internal processes, contributing to overall operational efficiency and productivity. Committed to delivering exceptional service while adapting to the evolving needs of the workplace.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Accounting Assistant
TNO TRUCKING INC
11.2024 - Current
- Processed invoices and ensured accurate data entry into financial systems.
- Assisted in monthly reconciliation of accounts to maintain financial integrity.
- Coordinated communication between departments regarding payment discrepancies.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Processed weekly payroll for employees, ensuring timely and accurate compensation.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Generated invoices upon receipt of billing information and tracked collection progress.
Office Assistant
Quality Touch Home Care Agency
01.2024 - 08.2024
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered approximately 30 incoming calls in a professional manner and directed callers to the appropriate personnel.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Sales Manager
FCS Services
10.2018 - 05.2023
- Developed and implemented sales strategies to increase market share.
- Processed special orders for out-of-stock items when necessary.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Tracked inventory levels using point-of-sale systems and restocked shelves accordingly.
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Manager
Oxana Raway Chiocolate
06.2017 - 07.2018
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Warehouse Worker
Rafael Pharmaceutical
09.2016 - 05.2017
- Organized warehouse space for efficient storage of products.
- Received and tracked incoming inventory shipments.
- Maintained stock levels in accordance with company policies.
Education
High School Diploma -
HIGH SCHOOL TARAKLIA
MOLDOVABachelor of Science -
COLLEGIU FINANCIAR BANCAR CHISINAU
MOLDOVABachelor of Science -
UNIVERSITY B.P.HASDEU
CHISINAU MOLDOVASkills
- Invoicing and collections
- Data Entry
- Call handling
- Database Management
- Office Administration
- Bookkeeping
- Payroll Processing
- Complex Problem-Solving
- Excel spreadsheets
- Customer service
Certification
- Certified safety position, 24 DISPATCH - April 2025.
- Certified basic taxes, NATIONAL TAX- FEBRUARY 2017.
Languages
English
Professional Working
Russian
Native/ Bilingual
Romanian
Professional Working
Ukrainian
Professional Working
Bulgarian
Professional Working
Timeline
Accounting Assistant
TNO TRUCKING INC
11.2024 - Current
Office Assistant
Quality Touch Home Care Agency
01.2024 - 08.2024
Sales Manager
FCS Services
10.2018 - 05.2023
Manager
Oxana Raway Chiocolate
06.2017 - 07.2018
Warehouse Worker
Rafael Pharmaceutical
09.2016 - 05.2017
High School Diploma -
HIGH SCHOOL TARAKLIA
Bachelor of Science -
COLLEGIU FINANCIAR BANCAR CHISINAU
Bachelor of Science -
UNIVERSITY B.P.HASDEU