Irina Lukanov
Lake Zurich,IL
Summary
Experienced administrative professional providing comprehensive administrative support to upper level team. Adept at managing calendars, booking travel, managing expense reports and coordinating meetings. Successfully manages high-volume workloads in rapidly changing environments.
Overview
10
10
years of professional experience
Work History
Supervisor - Placement Specialists
Keypath Education
07.2020 - Current
- Structuring schedule and reconciling day-to-day tasks with evolving priorities for Dean of Nursing School
- Travel logistics and expense reporting
- Managing a team of five to ensure student pre-clinical requirements are met and conducting 1:1 meetings to identify areas of improvement
- Managing student placement cycle between five programs: request clinical placement, complete clinical clearances, communicate student schedules with hospital coordinators and Dean to ensure student requirements are met
- Screening, interviewing, hiring and mentoring new employees
- Created a step-by-step standard operating procedure binder and training videos for new employees
- Responsible for managing all hospital contracts within department
- Handle confidential and sensitive information with discretion
- Conducting research, collecting and analyzing data to prepare reports and documents for Dean
- Prepare and edit correspondence, communications and presentations
Field Sales Representative
Pearson Education
10.2017 - 07.2020
- Managed client relationships, sales pipeline and revenue growth
- Drove sales and implementation at higher education institutions
- Analyzed existing and potential business to complete forecasting and pipeline management
- Identified opportunities to increase $2 million pipeline efficiency through thoughtful time management.
- Maintained daily call inputs, account updates, monthly and annual territory analyses
- Demonstrated consultative sales abilities through presentations of product to potential customers
- Assisted with implementing and integrating product with faculty and students and held monthly training sessions
Executive Assistant
National SIU
03.2014 - 10.2017
- Managed complex business calendars and worked effectively to coordinate multiple executive's calendars to ensure their time is strategically focused on critical, time sensitive issues
- Managed executive inboxes, tracked and followed up on requests and identified those that required immediate attention
- Handled domestic and international travel reservations and expenses
- Maintained appropriate protocols to protect the privacy of the executive and to secure all confidential information
- Organized weekly meeting agendas, compiled meeting presentations, attended meetings and transcribed accurate notes for future reference
- Coordinated conference room usage, set up conference calls and board meeting logistics
- Assisted internal department needs, including new employee set up for phone, PC, access management, and supplies
Education
Master of Arts - Educational
DePaul University
Chicago06.2017
Skills
- Advanced MS Office Suite, Excel,
Power Point - Work efficiently in a high-pressure
environment, critical thinker and
problem solver - Conflict Management/Resolution
- Schedule Management
- Travel Arrangement Management
- Confidentiality and Discretion
- Bilingual English/Bulgarian
Timeline
Supervisor - Placement Specialists
Keypath Education
07.2020 - Current
Field Sales Representative
Pearson Education
10.2017 - 07.2020
Executive Assistant
National SIU
03.2014 - 10.2017
Master of Arts - Educational
DePaul University