Irina Pickard

• Delivered exceptional customer service, fostering strong client relationships through effective communication.
• Coordinated schedules and bookings, ensuring seamless operations.
• Collaborated with management.
• Conducted data entry for client profiles, tracking information in company database.

• Designed and executed customized renovations for residential clients, meeting aesthetic and functional needs.

• Communicated directly with clients via phone and in-person consultations to understand preferences and deliver solutions.

• Managed project timelines and budgets, ensuring on-time delivery within client specifications.

• Provided detailed estimates of material costs and time frames for each project.
• Curated exclusive luxury furniture selections from Italian and German showrooms for high-end clients.
• Established professional connections with clientele, delivering personalized design solutions.
• Enhanced showroom sales through effective client engagement and product presentations.

• Provided direction and guidance to employees.
• Oversaw budgeting and financial management.
• Analyzed industry trends to develop competitive strategies.
• Oversaw daily operations of a thriving salon and spa, managing scheduling, inventory, and client relations.
• Built a loyal client base.
• Supervised a team of 12 staff, fostering a collaborative environment and ensuring high service standards.

• Advised clients on how best to utilize available space within their homes or businesses.
• Assisted executive clients in selecting unique Italian furniture, ensuring alignment with their vision.
• Conducted detailed consultations to understand client preferences, delivering high-value design proposals.
• Maintained strong relationships with suppliers to secure premium products.

• Developed and implemented design plans for residential clients, including selection of materials, finishes and furnishings.
• Created 3D visualizations for commercial and residential projects.
• Negotiated with furniture stores and vendors to secure cost-effective, high-quality materials.
• Collaborated with project teams to deliver innovative design solutions.