Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Irina Sanders

Rockledge,FL

Summary

Dynamic professional with a proven track record in customer service and inventory management, demonstrated at USPS and other notable organizations. Excelled in creating positive environments and optimizing operations, showcasing exceptional organizational skills and teamwork. Achieved significant improvements in customer satisfaction and operational efficiency through strategic planning and effective communication.

Overview

14
14
years of professional experience

Work History

Holiday Clerk

USPS
12.2019 - 01.2020
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Contributed to a positive work environment through effective communication and teamwork.
  • Collaborated with team members to ensure smooth operations during high-volume periods.
  • Managed inventory of postal supplies, ensuring adequate stock levels during busy holiday periods.
  • Organizing large amount of mail
  • Maintained organized workspaces for efficient mail processing and retrieval tasks.
  • Adhered to strict safety guidelines when handling heavy parcels or hazardous materials.
  • Assisted supervisors with scheduling and workload distribution during peak holiday seasons, optimizing staff resources effectively.

Sales Manager

Parfume Altay
08.2009 - 10.2015
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Office Clerk

Center of Students Support
09.2008 - 08.2009
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Library Assistant

Altay State University
09.2005 - 05.2007
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Located library materials, resources and technologies to fulfill patron requests.

Education

Master of Arts - World Literature

Altay State University
Barnaul, Russia
06-2008

Skills

  • Punctuality
  • Goal oriented
  • Inventory and stocking
  • Flexible schedule
  • Multitasking Abilities
  • Teamwork
  • Organizational skills
  • Friendly and helpful
  • Customer service
  • Attention to detail
  • Excellent written and verbal communication

Languages

English
Native or Bilingual
Russian
Native or Bilingual

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Historical Exploration
  • Adventure Travel
  • Reading
  • Music
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Timeline

Holiday Clerk

USPS
12.2019 - 01.2020

Sales Manager

Parfume Altay
08.2009 - 10.2015

Office Clerk

Center of Students Support
09.2008 - 08.2009

Library Assistant

Altay State University
09.2005 - 05.2007

Master of Arts - World Literature

Altay State University

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Irina Sanders