Irina Sora
Lipanesti,Prahova
Summary
Accomplished IT professional with extensive expertise in systems analysis, enterprise software implementation, and project management. Demonstrates a proactive approach with users and excels in client communication, stakeholder management, and meeting deadlines. Adept at requirements gathering, technical documentation, and quality assurance testing. Skilled in change request management, process improvement, and advanced Excel. Committed to leveraging IT systems knowledge to drive business development and ensure compliance while adapting to technological changes. Career goal: To lead innovative projects that enhance organisational efficiency and deliver exceptional results.
Knowledgeable about translating business requirements into functional specifications and improving operational processes. Strong analytical skills, effective communication, and ability to collaborate with cross-functional teams. Ready to use and develop problem-solving, data analysis, and project management skills in Business Analyst role.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Lead Business Functional Analyst
Deutsche Bank
Bucharest, Bucharest
11.2023 - Current
- Liaised with technical teams, ensuring alignment between business objectives and IT capabilities.
- Led cross-functional team meetings, fostering effective communication and collaboration amongst members.
- Simplified complex technical concepts when communicating with non-technical stakeholders.
- Write, refine and present user stories to the development team and ensure testing coverage by working with QA team.
- Designed test cases for quality assurance, enhancing product reliability before launch.
- Provided support during system upgrades to ensure seamless transition.
- Enhanced user experience by facilitating changes in software applications.
- Assisted in the design of customised IT solutions to meet business needs.
- Managed stakeholder expectations whilst delivering key projects on time and within budget.
- Coordinated with software developers to rectify system bugs in a timely manner.
- Conducted workshops for gathering requirements, resulting in comprehensive project plans.
Business analyst
Morningstar
Bucharest, Bucharest
05.2022 - 11.2023
- Responsible with translating the business needs into technical requirements, creation of documentations defining the scope of a project, flow diagrams and acceptance criteria, based on the business indications.
- Identifying the consistency issues into the business workflows and create multiple scenarios to fix them.
- Facilitation of change requests or changes into development perspective, between the development team and the stakeholders.
- Offering the support needed by the users, on testing and using the new released features.
- Organizing and monitoring the UATs, before deploying on PROD new projects/products/features.
- Contributing on building the roadmap. Coordinating the activity of assessing the workload and give timelines for the development and QA, scheduling releases and inform the stakeholders on each stage the team is (development, QA, UAT, preparation for the deployment on LIVE, the release itself, hot fixes post release).
- Improved client relationships by addressing and managing their needs effectively.
Head of Budget Department
LIBRA INTERNET BANK
Bucharest, Bucharest
02.2016 - 04.2022
- Responsible for making profitability reports of branches, business lines and sales areas, the Assets and Liabilities report, the Profit and Loss ratio.
- Completion of the FINREP and its reporting to the National Bank of Romania. Collaborating with CFO to design the budget forecast for next year or to recalculate it after the end of the first semester.
- Preparing the reports with the sales target on business areas, in accordance with the management's vision on sales. Delivering reports to the management whenever they were requested and I made various analyzes on the indicators of interest.
- Playing the role of Product Owner, but also Business Analyst in the process of migrating financial report FINREP from an internal application to a new, external application, being directly responsible for the success of the project. Activities undertaken to achieve this goal: documenting the specifications of the report, taking into account both the architecture of the external application and new regulations issued by NBR, collaboration with the IT department to fix bugs, synchronization of IT teams and business department for testing, ensuring daily meetings to check the status of the project and reporting it to Management, ensuring compliance with the requirements of the National Bank of Romania.
Business process analyst
LIBRA INTERNET BANK
Bucharest, Bucharest
01.2015 - 02.2016
- Responsible for carrying out the quality management activity, analyzing the efficiency and effectiveness of the internal processes and flows of work.
- Preparing process analyzes considering the creation of process maps, measurement of activities, comparison with both competition as well as customer needs.
- Identifying and proposing improvement opportunities and making sure that the approved improvement opportunities were implemented.
- Working with the divisions involved in the analyzed processes to identify the best solutions for improvement.
- Providing project management for projects coordinated by the Process Quality Management Division.
- Monitoring all the internal requests launched through the ticketing systems and to propose solutions to improve the activity in following the analysis of the processes from the point of view of quality management.
- Periodic analysis of the results obtained by the system for capturing information on customer entries in branches. For some improvement proposals that involved changes to IT applications, I made the technical specifications and sent them to the responsible department.
Project manager
LIBRA INTERNET BANK
Bucharest, Bucharest
01.2014 - 01.2015
- Communicating with all business areas and IT department to clarify their requirements and set deadlines for projects.
- Ensuring an adequate information circuit, discussions and feedback between different departments. Providing consultancy for the problems encountered by the project teams.
- Implementation of SCRUM methodology in IT project development, team assistance and guidance to work in SCRUM methodology.
Education
Master, Bachelor Degree - Economics
Academy of Economic Studies, Bucharest, Faculty o
Bucharest Romania 10.2012 - 06.2014
Bachelor Degree -
Petroleum - Gas University of Ploiesti, Faculty of
Ploiesti Romania 10.2009 - 06.2012
Skills
- Proactive approach with users
- IT systems knowledge
- Use case scenarios
- Change request management
- Adaptability to tech changes
- Microsoft office suite mastery
- Prioritisation and organisation
- Enterprise software implementation
- Client communication
- Meeting deadlines
- Requirements gathering
- Technical documentation
- Application support
- Quality assurance testing
- Stakeholder management
- Systems Analysis
- Compliance understanding
- Deadline-oriented
- Agile methodology
- Business development
- Project Management
- Data analysis
- Root Cause Analysis
- Process mapping
- Advanced Excel
- Training manual creating
- Interpersonal communication
- Team Leadership
- Quality Assurance
- Process Improvement
Languages
English
Fluent
Timeline
Lead Business Functional Analyst
Deutsche Bank
11.2023 - Current
Business analyst
Morningstar
05.2022 - 11.2023
Head of Budget Department
LIBRA INTERNET BANK
02.2016 - 04.2022
Business process analyst
LIBRA INTERNET BANK
01.2015 - 02.2016
Project manager
LIBRA INTERNET BANK
01.2014 - 01.2015
Master, Bachelor Degree - Economics
Academy of Economic Studies, Bucharest, Faculty o
10.2012 - 06.2014
Bachelor Degree -
Petroleum - Gas University of Ploiesti, Faculty of
10.2009 - 06.2012
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