IRINA THOMPSON
Brooklyn,NY
Summary
Dynamic hospitality professional with extensive experience in mixology and serving. Responsible, flexible, energetic, versatile and a quick-learner, able to handle multiple tasks effectively and efficiently in fast-paced environments with high-volumes of patrons. Friendly, open and committed to building customer base by providing positive service experience and enhancing customer satisfaction by anticipating guest needs with an engaging personality.
Overview
7
7
years of professional experience
Work History
Bartender
SEL RROSE
04.2021 - 02.2023
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
Bartender /Restaurant Server
DOPO LA SPIAGGIA
06.2017 - 02.2023
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Bartender
ROOTED
05.2022 - 11.2022
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Prepared garnishes by evenly slicing and pitting fruits.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Service Bartender
Hillstone Restaurant Group
07.2020 - 04.2021
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Upheld strict regulations for safe alcohol service and food safety.
- Completed requisitions to maintain required stock par levels.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Assisted with inventorying beverage stock and bar supplies.
Server
Cafe Triskell
10.2015 - 06.2016
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Master of Arts - Linguistics And Intercultural Communication
CHELYABINSK STATE UNIVERSITY
Professional 2 Year Conservatory
Circle In The Square Theater School
New York, NY06-2015
Skills
- Beverage Preparation
- Craft cocktail preparation
- Safe service compliance
- Hospitality service expertise
- Responsible Alcohol Service
- Food Service
- Point of sale systems
- Maintaining a clean bar
- Outgoing Personality
- Cash Register Operation
- Conversant in Russian and French
Timeline
Bartender
ROOTED
05.2022 - 11.2022
Bartender
SEL RROSE
04.2021 - 02.2023
Service Bartender
Hillstone Restaurant Group
07.2020 - 04.2021
Bartender /Restaurant Server
DOPO LA SPIAGGIA
06.2017 - 02.2023
Server
Cafe Triskell
10.2015 - 06.2016
Master of Arts - Linguistics And Intercultural Communication
CHELYABINSK STATE UNIVERSITY
Professional 2 Year Conservatory
Circle In The Square Theater School
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