Irina Alina Hernandez
Sacramento,CA
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Highly organized, proactive and punctual.
Overview
16
16
years of professional experience
Work History
Fulfillment Associate/Vault Clerk
Costco Business Center
Sacramento, CA
09.2021 - Current
- Selected products and items from shelves and pallets for customer orders.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Ordered and disbursed coin and currency to keep vault balanced.
- Prepared and submitted documentation for bank records and compliance purposes.
Behavior Interventionist
Burnett Therapeutics Services Inc.
Napa
02.2024 - 12.2024
- Coordinated with healthcare professionals to understand medical or psychological factors influencing behaviors.
- Provided crisis intervention and management to address immediate behavioral concerns safely and effectively.
- Guided clients in developing coping mechanisms and strategies for self-regulation and emotional control.
Receptionist/Cashier
Niello Acura
Roseville, CA
07.2021 - 09.2021
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Operated cash register, collected payments and provided accurate change.
Amazon Delivery
Direct Delivery Services
Sacramento, CA
11.2020 - 01.2021
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Contacted customers prior to delivery to coordinate delivery times.
Produce M.I.T./Manager
WinCo Foods
Sacramento, CA
07.2011 - 11.2020
- Provided excellent customer service.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
Customer Service Cashier
Taco Bell
Sacramento, CA
04.2009 - 08.2011
- Operated cash register and collect payment.
- Exchanged and returned items.
- Unboxed new merchandise and added to shelves in accordance.
Education
Associate Degree in Psychology - Human Services/ Chemical Dependency
American River College
Sacramento, CA05-2025
Cosmetology License - Cosmetology Education
MTI College-Paul Mitchell The School
Sacramento, CA07.2013
Skills
- Leadership
- Decision-making
- Training and mentoring
- Time management skills
- Multitasking and organization
Timeline
Behavior Interventionist
Burnett Therapeutics Services Inc.
02.2024 - 12.2024
Fulfillment Associate/Vault Clerk
Costco Business Center
09.2021 - Current
Receptionist/Cashier
Niello Acura
07.2021 - 09.2021
Amazon Delivery
Direct Delivery Services
11.2020 - 01.2021
Produce M.I.T./Manager
WinCo Foods
07.2011 - 11.2020
Customer Service Cashier
Taco Bell
04.2009 - 08.2011
Associate Degree in Psychology - Human Services/ Chemical Dependency
American River College
Cosmetology License - Cosmetology Education
MTI College-Paul Mitchell The School