Iririan Linares
Houston,TX
Summary
Retail management professional prepared to drive store success through effective leadership. Recognized for fostering collaborative team environments and achieving operational goals. Known for reliability and adaptability, ensuring seamless alignment with business needs. Expertise in inventory management and customer service excellence.
Overview
7
7
years of professional experience
Work History
Store Manager
CVS Pharmacy
4930 W. Bellfort Ave Houston Tx 77035
01.2023 - 08.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Assistant Manager
McDonald's
13532 Beechnut St Houston Tx
06.2018 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Education
Higschool Degree
Hastings Highschool
Houston, TX05-2018
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store opening and closing
- Decision-making skill
- Strong multi-tasking
- Sales strategy development
- Fluent bilingualism
- Retail sales customer service
- Time management
- Patience and empathy
- Goal setting
- Strategic planning
Accomplishments
- Uncovered and eliminated security issues, reducing shrinkage.
- Exceeded monthly store sales goals 5 months in a row.
- Supervised team of 10 staff members.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Store Manager
CVS Pharmacy
01.2023 - 08.2025
Assistant Manager
McDonald's
06.2018 - 12.2022
Higschool Degree
Hastings Highschool