Iris A. Roberts
Lakewood,CO
Summary
Dedicate and detail oriented professional with experience in legal assistance, administrative operations, and customer service. Currently pursuing a Bachelor oh science in psychology at university of colorado of denver with a strong interest in human behavior, reach. and client focused service. Skilled in managing complex task, maintaining organized workflows, and delivering exceptional results in fast paced environment. fluent in Spanish and English, with proven ability to communicate effectively and build positive relationships across diverse population.
Overview
8
8
years of professional experience
Work History
Legal Assistant
Marra & Levitt Law
Wheat Ridge
01.2019 - 01.2021
- Managed case files from initiation to completion including electronic scanning and documentation.
- Responding to all inbound calls/fax and and coordinate meeting schedule for paralegals and attorney deposits
- Execute all client payment transactions and attorney deposits
- Manage all office related work regarding supplies, inventory, and IT related calls
Floor Supervisor
El Sol
La Puente, California
01.2013 - 01.2019
- Manage the bar inventory, ordering, and restocking
- Launch marketing campaigns and showcase events hosted by El Sol
- Manage shift leaders and organize employee scheduling, restaurant and bar placement
- Provide exceptional customer service by handling sales, customer complaints, and proper customer accommodations for VIP guests
Education
Associate of Science - Psychology
Arapahoe Community College
Arapahoe, CO05-2024
Bachelor of Science - Psychology
University of Colorado Denver
Denver, CO05-2028
Skills
- Spanish
- Interpersonal Skills
- Negotiation
- Microsoft Office
- Team Work
- Conquering Challenges
- Pleadings
- Legal document preparation
- Client communication
- Administrative support
- Document preparation
- Legal research
- Interviewing clients
- Client relations
- Document drafting
- Document filing
- Client support
- Office management
- Task prioritization
- Client service and support
- Organizational efficiency
- Correspondence
- Document control
- Court filing
- Billing statements
- Client billing
- Conflict mediation
- Quality control
- Travel coordination
- Payroll processing
- Order and request filing
- Customer service
- Document organization
- Time management
- Attention to detail
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Legal Assistant
Marra & Levitt Law
01.2019 - 01.2021
Floor Supervisor
El Sol
01.2013 - 01.2019
Associate of Science - Psychology
Arapahoe Community College
Bachelor of Science - Psychology
University of Colorado Denver