Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iris Barrios

Lake Worth,FL

Summary

Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Overview

9
9
years of professional experience

Work History

Housekeeper

Singer Island Marriott
04.2024 - 05.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.

Housekeeper Supervisor

Pompano Beach Marriott
05.2015 - 04.2024
  • Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
  • Managed team productivity and workflow to exceed quality standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Worked with front desk to respond promptly to all guest requests.
  • Completed schedules, shift reports, and other business documentation.
  • Evaluated employee performance and developed improvement plans.
  • Communicated repair needs to maintenance staff.
  • Reduced guest complaints through proactive identification and resolution of potential issues within the facilities.
  • Coordinated household cleaning service operations and managed client relations.

Education

High School Diploma -

Escuela Secundaria General José Martí
Cuba
05.1979

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service
  • Health and safety compliance
  • Hospitality background
  • Customer service-focused
  • Excellent oral and written communication
  • Guest Relations
  • Fluent in Spanish
  • Multitasking and Prioritizing
  • Team Support and Collaboration

Timeline

Housekeeper

Singer Island Marriott
04.2024 - 05.2024

Housekeeper Supervisor

Pompano Beach Marriott
05.2015 - 04.2024

High School Diploma -

Escuela Secundaria General José Martí
Iris Barrios