Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Rose Award
Languages
Timeline
Generic

Iris Bazaldua

Arlington,TX

Summary

Significantly improved patient satisfaction and safety. My initiative and problem-solving skills have consistently contributed to the efficiency and effectiveness of healthcare delivery. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offered 19 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation.

Responsible team player always willing to assume additional responsibility to ease family burden.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Unit Technician

Parkland Hospital
04.2006 - Current
  • Conducted comprehensive patient assessments to identify needs, risks, and preferences in order to tailor care plans accordingly.
  • Promoted effective communication between patients, families, and healthcare providers through clear documentation in medical records.
  • Streamlined task completion within the unit by prioritizing duties based on urgency, complexity, or time sensitivity.
  • Offered support during procedures such as IV insertion, catheter placement, or blood draws, reducing patient discomfort levels.
  • Participated in ongoing professional development opportunities to stay current on best practices and continually enhance skillset.
  • Strengthened interdisciplinary teamwork among nurses, physicians, therapists, social workers as a result of efficient collaboration during rounds.
  • Assisted nursing staff with wound care procedures, facilitating timely healing and preventing infections.
  • Educated patients on self-care practices and provided resources to ensure successful transitions from hospital to home environments.
  • Facilitated continuity of care by providing thorough shift reports that included detailed information on patient status and any ongoing interventions or concerns.
  • Improved patient safety through diligent observation of changes in condition and prompt reporting to appropriate medical personnel.
  • Contributed to unit efficiency by maintaining a clean and organized environment, ensuring proper equipment functionality and availability.
  • Safeguarded patient privacy through strict adherence to HIPAA regulations when handling sensitive information or discussing case details with other healthcare professionals.
  • Enhanced patient care by monitoring and recording vital signs, and assisting with daily living activities.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Cared for patients by providing personal assistance and ambulation.
  • Utilized medical software to document and track patient progress.
  • Participated in hospital and clinic staff meetings to discuss patient care.

Assistant Store Manager

Family Dollar
07.2004 - 04.2006
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.

Education

Some College (No Degree) - Nursing Science

Dallas College
Dallas
05-2002

CNA Liscence - Patient Care Assistant

PCI Health Training Center
Dallas, TX
03.2006

High School Diploma -

Thomas Jefferson High School
Dallas, TX
05.2002

Skills

  • Customer Service
  • Time management
  • Listening Skills
  • Telephone Etiquette
  • Team Collaboration
  • Verbal and written communication
  • Sensitive information handling
  • Work Prioritization
  • Initiative-taking
  • Complex Problem-Solving
  • Confidentiality handling
  • Skilled in EPIC software
  • Multi-Line Telephone Systems
  • Technical Support
  • Task Delegation
  • Word Processing
  • Supply Management
  • Fluent in English and Spanish
  • Call Answering and Routing
  • Computer Proficiency
  • Courteous and Professional
  • Vital signs
  • Interpersonal skills
  • Bathing
  • Medical equipment
  • CPR
  • Medical knowledge
  • Adaptability
  • Detail-oriented

Accomplishments

Received the Rose Award

I am in the UAP ambassador council

I am a skin champions (PUPS)

Have done multiple in-services

Trained and supervised new employees and nursing students

Advocated for my patients with good outcomes

POCT validator


Certification

  • Basic Life Support (BLS) - American Heart Association.
  • Certified Nursing Assistant (CNA)

Rose Award

The ROSE (Recognition for Service Excellence) Award at Parkland Health is a monthly award that recognizes the outstanding work of unlicensed nursing support personnel. To be eligible for the ROSE Award, a nurse must: deliver excellent patient and family-centered care and consistently exemplify Parkland's ICARE values to patients and their families. I received the Rose award on October of 2019. 

Languages

Spanish
Native or Bilingual

Timeline

Unit Technician

Parkland Hospital
04.2006 - Current

Assistant Store Manager

Family Dollar
07.2004 - 04.2006

CNA Liscence - Patient Care Assistant

PCI Health Training Center

High School Diploma -

Thomas Jefferson High School

Some College (No Degree) - Nursing Science

Dallas College

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Iris Bazaldua