Iris Bejinez
Des Moines,WA
Summary
Dynamic hairstylist manager with a proven track record at Great Clips Hair Salon, excelling in staff training and client relations. Expert in advanced haircutting techniques and appointment scheduling, enhancing client satisfaction and operational efficiency. Committed to maintaining high standards of cleanliness and service quality, fostering a positive salon environment.
Overview
15
15
years of professional experience
Work History
Hairstylist Manager
Great Clips Hair Salon
Seattle, WA
09.2016 - Current
- Managed daily salon operations, ensuring efficient workflow and high-quality customer service.
- Trained and mentored junior stylists on techniques and product knowledge to enhance service delivery.
- Implemented inventory management practices to maintain optimal stock levels and reduce waste.
- Developed scheduling strategies to maximize stylist availability and minimize client wait times.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles based on individual preferences.
- Conducted performance evaluations for team members, providing constructive feedback for growth.
- Facilitated regular team meetings to discuss goals, share best practices, and address challenges.
Sandwich Artist
SUBWAY®Restaurants
South Park Wa
05.2011 - 04.2013
- Prepared and assembled sandwiches according to customer specifications for optimal freshness and taste.
- Maintained cleanliness and organization of workstations, adhering to food safety regulations.
- Engaged with customers to provide product recommendations and ensure satisfaction.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
Cashier
Dollar Tree
DesMoines, WA
04.2010 - 04.2011
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing product information and recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and return transactions accurately while ensuring compliance with policies.
Skills
- Strong decision-making
- Organizational growth
- Professionalism and ethics
- Staff training and development
- Advanced haircutting techniques
- Conflict resolution
- Appointment scheduling efficiency
- Time management proficiency
- Sales and retail experience
- Customer service
- Problem-solving skills
- Salon safety and security
- Decision-making skills
- Cleanliness and sanitation
- Commitment to quality and service
- Client satisfaction
- Health and safety regulations
- Client relations
- Accurate money handling
- Guest relations
- Employee relations
- Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Hairstylist Manager
Great Clips Hair Salon
09.2016 - Current
Sandwich Artist
SUBWAY®Restaurants
05.2011 - 04.2013
Cashier
Dollar Tree
04.2010 - 04.2011