Iris Benitez
Buckeye,AZ
Summary
Cultivated exceptional customer service and multitasking abilities in a fast-paced restaurant setting. Proven track record of managing diverse responsibilities while upholding a positive and professional demeanor. Ready to transition into a new field, utilizing strong communication and teamwork skills.
Overview
6
6
years of professional experience
Work History
Store Team Member
Ross
09.2023 - 12.2023
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
Deli
Walmart
09.2019 - 07.2020
- Made product recommendations, and answered questions
- Prepared food for customers, slicing deli meats and cheeses, making sandwiches, and salads
- Operated all deli equipment according to safety guidelines
- Cleaned and sanitized deli equipment and food surfaces
- Adhered to food safety and sanitation guidelines and company policies
- Greeted customers and created value by educating customers on deals and food benefits
La Tortillera
Cafe Rio
10.2018 - 08.2019
- Ensuring all cooking facilities meet proper food safety guidelines.
- Maintaining stock levels to ensure adequate production of tortilla’s
- Preparation and perform other duties as needed by management
- Keep a clean, neat and orderly work area
- Assist with customers questions on any food related allergies; and diet/nutrition needs
Cashier
McDonald's
12.2017 - 07.2018
- Taking customers’ orders in the POS system.
- Ensuring to give the correct change and multitasking to be more efficient
- Greeting and welcoming customers as they arrive at the store.
- Giving above and beyond customer service; assisting with customer complaints and evolving management to resolve them.
- Keeping the working space clean and well-maintained.
Education
High School Diploma -
Dysart High School
El Mirage, AZ05.2017
Skills
- Customer service
- Adaptability
- Collaboration
- Time management
- Decision making
- Hygiene standards
- Reliability
- Workplace safety
Timeline
Store Team Member
Ross
09.2023 - 12.2023
Deli
Walmart
09.2019 - 07.2020
La Tortillera
Cafe Rio
10.2018 - 08.2019
Cashier
McDonald's
12.2017 - 07.2018
High School Diploma -
Dysart High School
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