Iris Blanco

• Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
• Trained new employees on company policies, procedures, and best practices to maximize productivity and maintain a high level of performance.
• Streamlined store operations by optimizing staff scheduling and task delegation.
• Ensured compliance with all health and safety regulations by conducting regular inspections of the store premises, equipment, and employee practices.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Merchandising Projects

401 Hayward Grand Opening,424 Fremont Grand Opening, 779 Milpitas Grand Opening, 432 Mountainview Re-Grand Opening, 433 Prospect Re-Grand Opening, 451 King Grand Opening, 320 Daly City Re-Grand Opening, 410 Redwood City Frozen Re-Model, 441 S.South SF Frozen Re-Model, 810 San Carlos Grand Opening, 431 Salinas Frozen Re-Model