Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Iris Blanco

San Jose,CA

Summary

Accomplished Senior Assistant Store Manager at Smart&Final with 20 years of experiences. Adept in team management and customer service, significantly enhanced customer satisfaction and streamlined operations. Skilled in inventory control and effective communication, successfully implemented staff recognition programs, boosting morale and performance. Proven track record in multitasking and problem-solving, optimizing productivity without compromising service quality. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

20
20
years of professional experience

Work History

Senior Assistant Store Manager

Smart&Final
San Jose, CA
06.2004 - 07.2024
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Trained new employees on company policies, procedures, and best practices to maximize productivity and maintain a high level of performance.
  • Streamlined store operations by optimizing staff scheduling and task delegation.
  • Ensured compliance with all health and safety regulations by conducting regular inspections of the store premises, equipment, and employee practices.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Produce Department Lead

Smart&Final

Meat Department Lead

Smart&Final

Deli Department Lead

Smart&Final

Store Receiver

Smart&Final

Price Coordinator

Smart&Final

Frozen & Bakery Department Lead

Smart&Final

Bulk & Floral Lead

Smart&Final

Merchandising Lead Scan Coordinator

Smart&Final

Merchandising Projects

401 Hayward Grand Opening,424 Fremont Grand Opening, 779 Milpitas Grand Opening, 432 Mountainview Re-Grand Opening, 433 Prospect Re-Grand Opening, 451 King Grand Opening, 320 Daly City Re-Grand Opening, 410 Redwood City Frozen Re-Model, 441 S.South SF Frozen Re-Model, 810 San Carlos Grand Opening, 431 Salinas Frozen Re-Model

Education

No Degree -

San Jose City College
San Jose, CA

Certificate - Skills Certifacte Emergency Medical Technology

San Jose City College
San Jose, CA

San Jose High School
San Jose, CA
2005

Skills

  • Store operations
  • Team Management
  • Employee Motivation
  • Merchandise planning
  • Customer Service and Engagement
  • Staff training/development
  • Adaptability and Flexibility
  • Effective Communication
  • Organizational Skills
  • Multitasking Abilities
  • Problem-solving abilities
  • Human resource policies
  • Loss Prevention
  • Vendor Management
  • Systems and software expertise
  • Records Maintenance
  • Mentoring and Coaching
  • Inventory Control

Languages

Spanish
Native or Bilingual

Timeline

Senior Assistant Store Manager

Smart&Final
06.2004 - 07.2024

Produce Department Lead

Smart&Final

Meat Department Lead

Smart&Final

Deli Department Lead

Smart&Final

Store Receiver

Smart&Final

Price Coordinator

Smart&Final

Frozen & Bakery Department Lead

Smart&Final

Bulk & Floral Lead

Smart&Final

Merchandising Lead Scan Coordinator

Smart&Final

No Degree -

San Jose City College

Certificate - Skills Certifacte Emergency Medical Technology

San Jose City College

San Jose High School
Iris Blanco